Assistant General Manager - Bluebird Restaurant

Job summary

The Assistant General Manager oversees daily restaurant operations, including staff management, inventory control, and financial reporting. They work closely with the culinary and executive teams to ensure high service standards and optimize venue profitability.

Job details

We’re looking for an Assistant General Manager to join us at Bluebird! Welcome to Bluebird, a wood-fired steakhouse featuring the best of Alberta beef including your favorite classic cuts and all-day-roasted Prime rib. Bluebird is where brunch and cocktails collide into fireside lunch which glides into happy hour and then swooshes into dinner where the après begins. With the fire stoked high, we are ready for you to ski through the front door and tell us all about it. It’s always a bluebird day in our mid-century chalet. Want to know more? Check us out here: https://www.bluebirdbanff.com/ The anticipated start date for this position is mid-October. Assistant General Manager The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including the management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits, and ensure that guests have had an experience that lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team. We Love Perks! This Position Includes: Competitive salary, achievable bonus programs + tips $200 Welcome Gift Card to use at any BHC Venue 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues Learning & Development allowance Cell phone allowance Extended health benefits with premiums completely paid for by BHC after 3 months RRSP/FHSA matching program after 3 months Short Term & Long Term Disability coverage after 3 months 3 weeks paid vacation + statutory holidays Paid community volunteer time Subsidized manager accommodation may be available What You’ll Do: Oversee and manage all areas of the venue, using your discretion to make decisions quickly Lead by example, maintaining a floor presence for the duration of your shift Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards Deeply understand and champion the venue's brand, delivering on its promise and inspiring your team to do the same Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests Recognize the importance of employee experience and build a strong team culture Prepare for and attend weekly, monthly, quarterly, and six month planning meetings What You Have: Experience in the food and beverage industry is required Supervisory or management experience is a strong asset ProServe certification required Availability to work mornings, afternoons, evenings, weekends, and holidays required Adaptable with technology and systems, from day to day use to troubleshooting and training others An amazing team player with a knack for bringing others together to work towards a common goal Connecting with people and building trusting relationships comes easy to you Strong communication skills and a collaborative, team focused working style You know when to step back, welcome other perspectives, and try new approaches Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times Banff Hospitality Collective is: https://www.banffcollective.com/banff-restaurants BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email. Applicants must be legally eligible to work in Canada.

What you’ll do

The Assistant General Manager oversees daily restaurant operations, including staff management, inventory control, and financial reporting. They work closely with the culinary and executive teams to ensure high service standards and optimize venue profitability.

Requirements

Candidates must have experience in the food and beverage industry and possess a valid ProServe certification. The role requires availability for flexible shifts including weekends and holidays, along with strong leadership and communication skills.

Benefits

• Competitive salary • Bonus programs • Tips • Welcome gift card • Food and beverage discounts • Learning and development allowance • Cell phone allowance • Extended health benefits • RRSP matching • FHSA matching • Short term disability coverage • Long term disability coverage • Paid vacation • Paid community volunteer time • Subsidized manager accommodation

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Financial Reporting · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant management
• Team leadership
• Inventory management
• Financial reporting
• Payroll administration
• Food safety compliance
• Customer service
• Conflict resolution
• Staff training
• Communication
• Collaborative leadership
• Operational standards
• Brand management
• Problem solving
• Scheduling
• Tactfulness
• Planning
• Management
• Cleanliness
• Customer Service
• Sales
• Food Safety And Sanitation
• Invoicing
• Operations
• Relationship Building
• Restaurant Operation
• Roasting
• Troubleshooting (Problem Solving)
• Payroll Administration

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative
• Restaurant Assistant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers