Assistant General Manager - The Eddie Burger & Bar

Job summary

The Assistant General Manager oversees daily restaurant operations, including staff management, inventory control, and financial reporting. They ensure high standards of guest service and brand integrity while collaborating with the culinary and executive teams.

Job details

We’re looking for an Assistant General Manager to join us at The Eddie! Eddie Burger is a small retro diner space with a big personality. Eddie loves burgers more than most, and just as much as you. Alberta beef is his favourite, washed down with a milkshake. Want to know more? Check us out here: https://www.eddieburgerbar.ca/ Assistant General Manager The Assistant General Manager contributes to the success of The Eddie Burger & Bar by participating in the management of the daily operations of the restaurant, including management of all employees in conjunction with the General Manager. In addition, they assist with inventory and ordering of liquor and supplies, optimize profits and ensure that guests have had an experience which lives up to the company values. They work closely with the culinary team and participate in decisions with the BHC executive team. We Love Perks! This Position Includes: Competitive salary, achievable bonus programs + tips $200 Welcome Gift Card to use at any BHC Venue 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues Learning & Development allowance Cell phone allowance Extended health benefits with premiums completely paid for by BHC after 3 months RRSP matching program after 3 months Short-term & Long-term Disability coverage after 3 months 3 weeks paid vacation + statutory holidays Paid community volunteer time Affordable manager housing may be available What You’ll Do: Oversee and manage all areas of the venue and use your discretion to make decisions quickly Lead by example, maintaining a floor presence for the duration of your shift Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs Ensure financial and payroll administration, including invoicing and reporting, is accurate, timely, and compliant with company policy Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Ensure compliance with operational standards, company policies, and federal, provincial, and municipal laws Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards Deeply understand and champion the venue's brand, delivering on its promise and inspiring your team to do the same Focus on outstanding guest service, responding to complaints, taking appropriate action, and generating return guests Recognize the importance of employee experience and build a strong team culture Prepare for and attend weekly, monthly, quarterly, and six month planning meetings What You Have: Experience in the food and beverage industry is required Supervisory or management experience is a strong asset ProServe certification required Availability to work mornings, afternoons, evenings, weekends, and holidays required Adaptable with technology and systems, from day to day use to troubleshooting and training others An amazing team player with a knack for bringing others together to work towards a common goal Connecting with people and building trusting relationships comes easy to you Strong communication skills and a collaborative, team focused working style You know when to step back, welcome other perspectives, and try new approaches Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times Banff Hospitality Collective is: https://www.banffcollective.com/banff-restaurants BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email. Applicants must be legally eligible to work in Canada.

What you’ll do

The Assistant General Manager oversees daily restaurant operations, including staff management, inventory control, and financial reporting. They ensure high standards of guest service and brand integrity while collaborating with the culinary and executive teams.

Requirements

Candidates must have experience in the food and beverage industry and possess a ProServe certification. The role requires availability for flexible shifts including weekends and holidays, along with strong leadership and communication skills.

Benefits

• Competitive salary
• Bonus programs
• Tips
• Welcome gift card
• Employee discount
• Learning and development allowance
• Cell phone allowance
• Extended health benefits
• RRSP matching program
• Short-term disability coverage
• Long-term disability coverage
• Paid vacation
• Paid community volunteer time
• Affordable manager housing

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Training · Preferred
• Financial Reporting · Preferred
• Team Leadership · Preferred
• Communication Skills · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Restaurant management
• Inventory management
• Staff supervision
• Financial reporting
• Payroll administration
• Customer service
• Conflict resolution
• Team leadership
• Food safety compliance
• Operational standards
• Communication skills
• Problem solving
• Training
• Brand management

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Administrative

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