Counter Sales

Job summary

The role involves providing exceptional customer service at the counter and over the phone while processing orders and inquiries. Additionally, the employee is responsible for maintaining the sales area, merchandising products, and sourcing materials for customers.

Job details

DUTIES AND RESPONSIBILITIES * Offering exceptional customer service at our counter and over the phone * Responding to inquiries and processing incoming calls and orders * Processing orders in the system * Sourcing materials for customers when currently not in stock * Consistent training and understanding of current products * Developing and maintaining positive customer relationships * Handling returns as required * Keeping counter and sales area clean * Merchandising and showcasing product * Other duties as required SKILLS AND COMPETENCIES * Exceptional customer service skills * Ability to develop long-term relationships and generate referrals from your customers * Excellent communication skills * Impeccable organizational skills with high attention to detail * Time management & multitasking skills to serve several customers at the same time * Strong networking skills, outgoing personality * Self-motivated; able to function effectively both independently and as a member of a team * Proven ability to learn quickly and work effectively in a fast-paced work environment EXPERIENCE AND EDUCATION * Minimum High School Diploma or equivalent required * Post-Secondary courses in Plumbing, Electrical or Heating are considered an asset * Knowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an asset *This position is required to work 6 days of the week, with a half day on Friday and Saturdays. WHY WORK FOR US * Company paid benefits * Employee and Family Assistance Program (EFAP) * Profit sharing * RRSP match * Paid sick days * Career growth * #GIVEBACK Program – Volunteer Day * Personal Milestone Recognition Program * Perkopolis Partnership * Safety shoe reimbursement * Employee Referral Bonus Program * Employee discounts on plumbing, electrical and heating products OUR MISSION Supplying the right solutions at the right time with our expert customer care throughout Western Canada. OUR VISION Be the preferred wholesaler by providing superior customer experiences. FIND OUT MORE Check us out online: https://www.bartlegibson.com/ [https://www.bartlegibson.com/] Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/ [https://www.linkedin.com/company/bartle-&-gibson/] Like us on Facebook: https://www.facebook.com/bartlegibsonltd/ [https://www.facebook.com/bartlegibsonltd/] Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/ [https://www.instagram.com/bartlegibsonltd/] Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson. #BG01

What you’ll do

The role involves providing exceptional customer service at the counter and over the phone while processing orders and inquiries. Additionally, the employee is responsible for maintaining the sales area, merchandising products, and sourcing materials for customers.

Requirements

A high school diploma or equivalent is required for this position. Knowledge of the plumbing, electrical, or heating industry is considered an asset.

Benefits

• Company paid benefits
• Employee and Family Assistance Program
• Profit sharing
• RRSP match
• Paid sick days
• Career growth
• Volunteer day
• Personal milestone recognition program
• Perkopolis partnership
• Safety shoe reimbursement
• Employee referral bonus program
• Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Attention to detail · Preferred
• Sales · Preferred
• Multitasking · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Organizational skills
• Attention to detail
• Time management
• Multitasking
• Networking
• Sales
• Product knowledge
• Problem solving
• Organizational Skills
• Self-Motivation
• Quick Learning
• Customer Service
• Communication
• Plumbing
• Merchandising
• Time Management
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Retail
• Trades
• Counter Sales Representative
• Retail Store Clerk
• Shop Sales Assistants
• Retail Salespersons

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