Dedicated teams for lead follow-up, appointment setting, and client engagement. We help businesses turn leads into sales
Surrey, BC
Best Office Staff is a lead management and appointment setting company that provides dedicated remote teams to handle follow-up, client intake, and sales support for businesses. Most businesses don’t have a lead problem. They have a follow-up problem. Companies invest in advertising, referrals, and outbound marketing. Leads come in through calls and web forms — yet growth still feels inconsistent. Not because interest is missing, but because consistent engagement is. The response is delayed. Follow-up becomes sporadic. Salespeople focus on closing, not chasing. Administrative teams get overloaded. By the time someone reconnects, the prospect has moved on. Best Office Staff helps companies fix the gap between marketing and sales by providing dedicated remote team members who work directly inside the business and manage the communication that turns inquiries into appointments and customers. We are not a shared call center or generic virtual assistant service. We provide full-time, assigned professionals who integrate into your CRM, calendars, and workflows and operate as part of your team. Our teams support: • Speed-to-lead response and qualification • Appointment setting and outbound outreach • Pipeline nurturing and re-engagement • Client intake and customer support • CRM updates and operational coordination Each team member works exclusively with one company, creating consistency and accountability. Over time they learn your processes, messaging, and customers — functioning much like an internal employee. We recruit university-educated professionals primarily from the Philippines and Latin America with strong English communication skills and experience supporting North American businesses. The result: More booked appointments. Better marketing ROI. Sales teams focused on selling. A business that is easier to scale. We don’t replace your team — we make your team more effective by ensuring leads are consistently worked and opportunities aren’t lost.
Remote · Surrey, British Columbia, Canada
The coordinator is responsible for reviewing customer orders, verifying specifications, and preparing factory-ready documentation. They also manage communication between sales, logistics, and factory teams to resolve order-related issues and ensure quality control.
Remote · Surrey, British Columbia, Canada
Provide direct administrative and operational support to the CEO, including calendar and travel management, project tracking, and coordination with internal teams. Maintain production, customer order, delivery, and expense data, and provide backup support for accounting tasks such as reconciliations and accounts payable.
