Client Service Manager, Commercial Insurance

Job summary

The Client Service Manager is responsible for managing a book of business by reviewing client exposure, loss history, and providing appropriate coverage solutions. They ensure client retention through proactive communication, professional inquiry handling, and efficient management of renewals and endorsements.

Job details

The Client Service Manager is responsible for managing a book of business by reviewing client exposure, loss history, and providing appropriate coverage solutions. They ensure client retention through proactive communication, professional inquiry handling, and efficient management of renewals and endorsements. Candidates must have 10+ years of experience in commercial insurance brokerage and hold a RIBO license. A university degree in business or finance or equivalent work experience is required, along with strong project management and communication skills.

What you’ll do

The Client Service Manager is responsible for managing a book of business by reviewing client exposure, loss history, and providing appropriate coverage solutions. They ensure client retention through proactive communication, professional inquiry handling, and efficient management of renewals and endorsements.

Requirements

Candidates must have 10+ years of experience in commercial insurance brokerage and hold a RIBO license. A university degree in business or finance or equivalent work experience is required, along with strong project management and communication skills.

Benefits

• Medical coverage
• Dental coverage
• Telemedicine
• Employee and family assistance program
• Retirement and savings programs
• Wellness allowance
• Social activities and events

Listed skills

• Client Relationship Management · Preferred
• Risk Management · Preferred
• Project management · Preferred
• Time management · Preferred
• Customer service · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Commercial insurance
• Client relationship management
• Account strategy
• Risk management
• Underwriting submissions
• Policy documentation
• Claims administration
• Loss prevention
• Project management
• Presentation skills
• Time management
• Customer service
• Microsoft Office Suite
• RIBO licensing

Job areas

• Finance & Accounting
• Customer Service & Support
• Consulting
• Management & Leadership

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