Assistant General Manager

Job summary

Oversee front-of-house operations alongside the General Manager, ensuring excellent guest experiences, high service standards, cost control, and efficient, profitable operations. Support sales growth and profitability, participate in hiring and staff development, and supervise front-of-house leaders.

Job details

About Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your career architects, focusing on connecting you with opportunities that align with your skills and aspirations. We are passionate about propelling your career forward, ensuring that the next step you take is not just a job but a fulfilling journey. Partner with us, and let's build your success story together. Client Summary: As a leader in sports and entertainment, the organization unites fans through championship‑level teams, iconic venues, and unforgettable live experiences. It blends athletic excellence with community impact, fostering pride and connection both within Toronto and beyond. With a global reach and local heart, it continues to shape the future of sports, entertainment, and fan engagement. Job Title: Assistant General Manager Location: Downtown Toronto Job Description: The Assistant General Manager is responsible for overseeing, in tandem with the General Manager, all aspects of the Front of the House operations to ensure a seamless and profitable dining experience. This includes managing staff, controlling costs, maintaining high-quality service standards, and maximizing overall efficiency. Offer: Competitive Compensation: They offer a competitive salary package, ensuring your skills and contributions are duly recognized. Ranging from $80,000 to $90,000 as a total compensation package. Vacation and Leave: Enjoy a generous vacation policy, allowing you the flexibility to maintain a healthy work-life balance. Comprehensive Benefits: The benefits package includes dental coverage, health insurance, and other wellness perks. Opportunities/Development: Acquire essential leadership skills and hands-on experience, advance your career in our swiftly expanding company, foster your personal development through collaboration with senior leaders, participate in leadership development seminars and conferences. Responsibilities: Collaborating with the General Manager: Exemplifying hospitality for both guests and team members. Engaging with guests to ensure an exceptional level of satisfaction. Implementing strategies to boost sales and enhance profitability. Participating in the hiring process, conducting interviews, onboarding, and training for various roles. Contributing to the development of Assistant Managers and Supervisors. Supervising all front-of-house leadership areas to ensure success. Qualifications: To excel in this role, you should possess: 2+ year of leadership experience in a full-service restaurant or bar. Energetic and optimistic attitude. Exceptional patience and communication abilities. A commitment to continuous improvement. Dedicated to fostering inclusivity and embracing diversity. Out-of-Country Applicants: We appreciate your interest in our organization. To be considered for this position, we kindly request that applicants presently reside in Canada. Thank you for your understanding.

What you’ll do

Oversee front-of-house operations alongside the General Manager, ensuring excellent guest experiences, high service standards, cost control, and efficient, profitable operations. Support sales growth and profitability, participate in hiring and staff development, and supervise front-of-house leaders.

Requirements

Applicants should have at least two years of leadership experience in a full-service restaurant or bar. The role also calls for an energetic, optimistic attitude, patience, strong communication, commitment to continuous improvement, and dedication to inclusivity and diversity.

Benefits

• Vacation Leave
• Dental Coverage
• Health Insurance
• Wellness Perks
• Leadership Development
• Career Development

Listed skills

• Sales Growth · Preferred
• Interviewing · Preferred
• Onboarding · Preferred
• Cost Control · Preferred
• Communication · Preferred
• Continuous Improvement · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Front-Of-House Operations
• Restaurant Leadership
• Guest Satisfaction
• Hospitality
• Sales Growth
• Profitability Improvement
• Staff Hiring
• Interviewing
• Onboarding
• Staff Training
• Leadership Development
• Cost Control
• Service Quality
• Communication
• Team Management
• Continuous Improvement

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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