Heavy Duty Outside Parts & Service Representative - Peterbilt

Job summary

The representative is responsible for promoting and selling Peterbilt parts and services while maintaining strong relationships with new and existing customers. They will implement territory plans, conduct regular customer visits, and prospect for new business to meet sales and profitability goals.

Job details

Brandt is currently seeking an Outside Parts & Service Representative for our Hagersville Peterbiilt This is an outside sales position responsible for promoting and selling Hagersville Peterbilt parts and service, as well as providing after sales support to new and existing customers. Duties & Responsibilities Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction Assist the Parts & Service departments to increase profitability and performance Regularly prospect and cold call new accounts to discuss new promotions and programs Implement yearly territory plan including a customer target list to maximize sales potential Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month Keep customers current on new products and services Develop prospective customers with a goal of 2 per month Follow-up with customers on unit and machine performance Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies Gather competitive product and pricing information and supply to management Participate in all required training and development opportunities Follow up on customer concerns and communicate effectively to the appropriate Management Team Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle Other duties as assigned

What you’ll do

The representative is responsible for promoting and selling Peterbilt parts and services while maintaining strong relationships with new and existing customers. They will implement territory plans, conduct regular customer visits, and prospect for new business to meet sales and profitability goals.

Requirements

The role requires a proactive individual capable of managing a territory, performing cold calls, and providing after-sales support. Candidates must be able to maintain accurate database records and work cooperatively with management to execute marketing strategies.

Listed skills

• Product Knowledge · Preferred
• Territory Management · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Data entry · Preferred
• Cold Calling · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Outside Sales
• Customer Relationship Management
• Prospecting
• Cold Calling
• Territory Management
• Sales Planning
• Product Knowledge
• Account Management
• Communication
• Negotiation
• Data Entry
• Market Analysis
• Sales Prospecting
• After Sales Support
• Management
• Cleanliness
• Customer Service
• Training And Development
• Sales
• Selling Techniques
• Marketing Strategies

Job areas

• Sales
• Customer Service & Support
• Transportation
• Manufacturing
• Outside Parts Sales Representative
• Parts Counter Representative
• Shop Sales Assistants
• Parts Salespersons

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