CAA Niagara employs over 300 employees who support providing service to more than 163,000 Members across the Niagara Region. We offer our members access to an ever-expanding range of useful and reliable services that give peace of mind - from your own backyard to just about anywhere your wanderlust takes you. We operate under the guidance of a Board of Directors, who ensure continued financial viability and the fulfillment of CAA Niagara's strategic direction on behalf of its Membership.
Hybrid · Thorold
The Board Administrative Assistant provides dedicated administrative and governance support to the Board of Directors and its committees. Responsibilities include coordinating meeting logistics, preparing agendas, recording minutes, and maintaining official governance records.
On-site · Thorold
The Administrative Assistant provides daily support to the President, CEO, and Senior Leadership Team, including calendar management and travel coordination. They also assist with event planning, board meeting logistics, and the preparation of presentation materials.
On-site · Thorold
The representative acts as the first point of contact for members requiring emergency roadside assistance, gathering critical details to initiate dispatch support. They are responsible for maintaining service excellence and collaborating with dispatchers and drivers to ensure prompt member support.
On-site · Thorold
Provide professional emergency roadside assistance including towing, battery services, and tire changes to CAA members. Act as a brand ambassador while safely operating fleet vehicles and utilizing company technology for dispatch.
On-site · Niagara Falls
Coordinate and dispatch drivers for airport shuttles and charters while monitoring routes to ensure on-time performance. Provide professional support to drivers and passengers and maintain accurate operational records.
On-site · St. Catharines
Act as a brand ambassador providing exceptional customer service in person and over the phone. Assist members with membership, insurance, travel programs, and savings initiatives while adapting to daily operational needs.
On-site · St. Catharines
Act as a brand ambassador providing exceptional customer service in person and over the phone. Assist members with membership, insurance, travel programs, and savings initiatives while adapting to daily operational needs.
