CAA Niagara employs over 300 employees who support providing service to more than 163,000 Members across the Niagara Region. We offer our members access to an ever-expanding range of useful and reliable services that give peace of mind - from your own backyard to just about anywhere your wanderlust takes you. We operate under the guidance of a Board of Directors, who ensure continued financial viability and the fulfillment of CAA Niagara's strategic direction on behalf of its Membership.
On-site · Thorold
The Contact Centre Representative serves as the first point of contact for members requiring emergency roadside assistance. They are responsible for gathering critical details, documenting information, and initiating dispatch support while maintaining service excellence.
On-site · Thorold
The Accounting Manager oversees daily accounting operations, including managing a team and ensuring accurate financial reporting and general ledger maintenance. They are responsible for developing accounting procedures, monitoring internal controls, and collaborating with other departments to improve financial workflows.
On-site · Thorold
The Contact Centre Representative serves as the first point of contact for members requiring emergency roadside assistance. They are responsible for gathering critical details, documenting information, and initiating dispatch support while maintaining service excellence.
On-site · Niagara Falls
Drivers are responsible for safely transporting passengers to various destinations including airports, hotels, and sightseeing tours. They must also provide excellent customer service, assist with luggage, and maintain vehicle cleanliness and safety standards.
On-site · Thorold
The ERS Driver operates a fleet vehicle to provide professional roadside assistance, including battery services, lockouts, and towing. They are responsible for maintaining safety standards, documenting call statuses via tablet, and delivering exceptional member service.
Hybrid · Thorold
The Board Administrative Assistant provides dedicated administrative and governance support to the Board of Directors and its committees. Responsibilities include coordinating meeting logistics, preparing agendas, recording minutes, and maintaining official governance records.
On-site · St. Catharines
Act as a brand ambassador providing exceptional customer service in person and over the phone. Assist members with membership, insurance, travel programs, and savings initiatives while adapting to daily operational needs.
