Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Provide efficient customer service in person and by phone, advise clients on insurance, and process policy changes in the insurance system. Meet sales goals while maintaining quality standards, and contribute to team meetings, procedures, and special projects.
Job details
Job description: About Us Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer. Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering an exceptional Associate experience. We offer: Work-life harmony with access to an award-winning holistic wellness program, Continuous learning through our robust corporate curriculum and education reimbursement program, Incredible rewards, travel incentives, and product and service discounts, Pay-for-performance and best-in-class recognition programs, and Competitive benefits that include a defined contribution plan, personal spending account, and so much more. Join our growing team where everyone belongs! Position Details What You Will Do Providing knowledgeable, effective and efficient customer service to clients in person or on the phone, offering insurance advice, processing policy changes and entering changes directly into the insurance computer system. You will achieve sales goals by working within department standards for quality. In conjunction with Supervisors, participate and provide input into team meetings, standards, procedures and special projects. Who You Are 3 years Insurance sales experience Currently hold a valid OTL/RIBO license Excellent communication skills both oral and written Post-secondary education in a related field, and/or working towards CIP designation is an asset Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
What you’ll do
Provide efficient customer service in person and by phone, advise clients on insurance, and process policy changes in the insurance system. Meet sales goals while maintaining quality standards, and contribute to team meetings, procedures, and special projects.
Requirements
Applicants need three years of insurance sales experience and a valid OTL or RIBO license. Strong oral and written communication skills are required; post-secondary education in a related field or progress toward a CIP designation is an asset.
Benefits
- Holistic Wellness Program
- Education Reimbursement
- Travel Incentives
- Product And Service Discounts
- Performance-Based Pay
- Recognition Programs
- Competitive Benefits
- Defined Contribution Plan
- Personal Spending Account
Listed skills
- Customer service · Preferred
- written communication · Preferred
- Team Collaboration · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Insurance Sales
- Customer Service
- Insurance Advice
- Policy Changes
- Sales Goal Achievement
- Oral Communication
- Written Communication
- Team Collaboration
- Quality Standards
Job areas
- Sales
- Customer Service & Support
- Finance & Accounting
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