Security Agent

Title: Security Agent Reports to: Security Coordinator Job Type: Full Time Seasonal Location: Inverness, Nova Scotia, B0E 1N0 About Cabot Cape Breton Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness. Cabot Cape Breton features 46 holes of exhilarating golf and one of the best resort experiences in Canada. With two acclaimed World Top 100 courses, a 10-hole short course, 72 rooms of award-winning accommodation at Cabot Links Lodge, 19 upscale Golf Villas, 30 luxury homes, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn. We are seeking out purpose driven and passionate people who embrace Cabot’s values. Our #cabotcrew brings their unique spirit and individual character and shows up with all their heart to create a warm welcome to a magical place where remarkable memories are made. If you join our team, you will live our values: Confidence, Authenticity, Humility, Warmth Position Overview As a Security Agent at Cabot Cape Breton, you will be entrusted with ensuring the safety and security of our guests, staff, and property. Your role involves patrolling the premises, monitoring surveillance systems, and responding promptly to any security incidents or emergencies. You will enforce resort policies, assist guests and employees as needed, and collaborate with local authorities when necessary. Attention to detail, excellent observation skills, and the ability to remain calm under pressure are essential in this role. By maintaining a vigilant presence and providing a sense of security, you will contribute significantly to the overall well-being and peace of mind of everyone at Cabot Cape Breton, fostering a secure environment for our guests and staff. You will thrive in this role if you enjoy: * Vigilance: Take satisfaction in being observant and alert, monitoring the premises, and identifying any unusual or suspicious activities to ensure the safety and security of guests and staff. * Customer Service: Enjoy interacting with guests and staff in a friendly and helpful manner, providing assistance, answering inquiries, and ensuring a sense of security and comfort. * Conflict Resolution: Embrace the challenge of handling conflicts and challenging situations professionally, diffusing tensions, and resolving issues calmly and effectively. * Emergency Response: Find fulfilment in being prepared for emergencies, including fire drills, medical incidents, or other crises, and responding promptly and efficiently to ensure the safety of everyone on the premises. * Team Collaboration: Thrive in a team-oriented environment, cooperating effectively with other security agents, staff members, and emergency services. Enjoy clear communication and cooperation to maintain a safe and secure environment. Preferred qualifications and skills: * Previous experience in a Security role required * Certification in CPR First Aid required * Defibrillator training * Strong interpersonal and problem-solving abilities * Highly responsible & reliable * Ability to focus attention on guest needs, remaining calm and courteous at all times Requirements of the role you should be aware of: * Based on the nature of our business and the service we provide to our guests, to work with us, you must consent to a criminal background check as a condition of employment and an additional criminal background check every two years. * As a seasonal resort business, you can anticipate a schedule that will involve day, evening, night, and weekend work. * Spending long hours moving around, walking, sitting, standing, and crouching while performing other duties * Occasionally lifting, carrying, pushing, pulling objects up to 50lbs * Occasional ascending or descending ladders, stairs and ramps * Ability to work mostly evening and overnight shifts Our Benefits * Access to learning & training opportunities to build your career. * $10 green fees * Complimentary Family Golf Round * Friends and Family Rates for Golf and Lodging * Discounts in our Retail Shops & Restaurants * Access to our Employee Assistance Program * Subsidized Team Housing, based on availability. * Healthcare benefits for permanent and returning seasonal team members.

The Security Agent is responsible for ensuring the safety and security of guests, staff, and property through regular patrols and surveillance monitoring. They must also respond promptly to security incidents, emergencies, and enforce resort policies while maintaining a professional presence.

Candidates must have previous security experience, valid CPR and First Aid certification, and the ability to pass a criminal background check. The role requires physical stamina for walking and lifting, as well as the flexibility to work day, evening, night, and weekend shifts.

• Learning and training opportunities • Discounted green fees • Complimentary family golf round • Friends and family rates for golf and lodging • Discounts in retail shops and restaurants • Employee assistance program • Subsidized team housing • Healthcare benefits

• Customer servicePreferred
• First AidPreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Security patrolling
• Surveillance monitoring
• Emergency response
• Conflict resolution
• Customer service
• CPR
• First aid
• Defibrillator operation
• Problem-solving
• Interpersonal skills
• Vigilance
• Observation skills
• Emergency Response
• Composure
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Conflict Handling
• Defibrillation
• Customer Service
• Communication
• Conflict Resolution
• Cooperation
• Employee Assistance Programs
• Humility
• Problem Solving
• Patrolling
• Team Oriented
• Health Care Benefits
• Calmness Under Pressure
• Customer Inquiries
• Detail Oriented

• Security & Safety
• Hospitality
• Customer Service & Support
• Security Agent
• Hotel & Resort Security Officer
• Security Guards

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week