IT Systems Administrator - ONroute

8 PROLOGIS BOULEVARD UNIT 402 MISSISSAUGA ONTARIO L5W 0G9 Job Title: IT Systems Administrator New Position: Yes Salary Band: Grade 7 ($70,400 - $89,700) About ONroute ONroute operates 22 convenient travel plazas along Highways 400 and 401 in Ontario, open 24/7/365. We provide travellers with fresh food and beverage options, fuel, and amenities to improve their road trip experiences. Through strong brand partnerships and a guest-first mindset, we are building the future of roadside hospitality in Ontario. About the Role Reporting to the Chief Financial Officer, as the IT Administrator, you will ensure the stability, security, and efficient operation of ONroute’s IT infrastructure. You will oversee the installation, configuration, and optimization of our servers, networks, and hardware. As a key technical resource, your initiative-taking monitoring and troubleshooting will directly support our plaza and resource centre teams and ensure a seamless guest experience. What You Will Do Infrastructure Management: Maintain day-to-day operations, configuration, and optimization of servers, networks, telephony, and peripheral equipment. POS & Retail Tech Uptime: Own the performance, standardization, and uptime of POS systems and kiosks across all 22 plazas to ensure seamless transactions. Collaboration & Support: Partner with the resource centre, operations, and brand teams to support POS enhancements, system integrations, and ticketing escalations. Vendor Relations: Consult with third-party vendors and managed service providers for hardware procurement, telecommunications, and network support. Security & Compliance: Implement and enforce IT procedures, audit-appropriate technical controls, and cybersecurity programs. Documentation: Maintain an accurate IT asset inventory and document system configurations, changes, and fixes. Qualifications & Experience Education: University degree or College diploma in IT, Computer Science, or a related field. Experience: 5–8 years of progressive IT experience, including infrastructure and systems management. Industry Fit: Proven experience supporting large, multi-site environments and POS systems (strongly preferred). Certifications: FCP/CCNA or M365/Azure Administrator Associate credentials. Location: Ability to work on-site at least 3 days per week (office/plazas) and travel regularly to plaza locations across Ontario. Flexibility: Availability to manage on-call, after-hours assistance, and emergency IT incidents as needed. Technical Knowledge & Skills Networking: Experience managing network infrastructure (firewalls, switches, WAPs, VPN). Cloud & Modern Workplace: Strong skills in Azure hybrid cloud infrastructure and Microsoft 365 tenant administration. Operating Systems: Proficiency in Windows OS (2012+), Active Directory/Entra, DNS, DHCP, and virtualization (VMWare, Hyper-V). Data & Security: Knowledge of storage technologies (SAN/NAS), NVR systems, backup schedules, and security frameworks. Core Competencies Problem Solving: Meticulous troubleshooting and analytical skills with an initiative-taking mindset. Communication: Ability to explain complex technical issues to non-technical stakeholders and partner effectively with external vendors. Adaptability: Highly organized and able to manage multiple priorities in a fast-paced retail/hospitality environment. Values: Strong alignment with teamwork, diversity, inclusion, and mutual respect. Inclusion and Accommodation ONroute is committed to a diverse and inclusive workplace for all. We provide fair, equitable, and accessible opportunities for all employees and applicants. Accommodation during the application process is available upon request. ONroute is an equal opportunity employer that is committed to having a diverse, equitable, and inclusive workplace for all. We value team members with diverse backgrounds and experiences, as we believe it makes our company a better place to work and for our customers to experience. We welcome all applicants and offer reasonable accommodations for people with disabilities upon request throughout the hiring process. ONroute is recognized under the Temporary Foreign Worker Program’s Recognized Employer Pilot (REP)

The IT Systems Administrator will oversee the installation, configuration, and optimization of servers, networks, and hardware to ensure infrastructure stability. They are also responsible for maintaining the uptime and performance of POS systems and kiosks across 22 plaza locations.

Candidates must possess a university degree or college diploma in IT or a related field along with 5–8 years of progressive experience in infrastructure management. Proficiency in Azure, Microsoft 365, and network infrastructure is required, along with the ability to travel to various Ontario locations.

• Microsoft AzurePreferred

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• Systems Administration
• Network Infrastructure
• Azure
• Microsoft 365
• Windows Server
• Active Directory
• Virtualization
• POS Systems
• Cybersecurity
• Hardware Procurement
• Troubleshooting
• IT Asset Management
• Telephony
• DNS
• DHCP
• SAN/NAS
• Network Support
• Workplace Inclusivity
• Hybrid Cloud Computing
• Technical Issues
• IT Infrastructure
• Microsoft Certified: Azure Administrator Associate
• Analytical Skills
• Adaptability
• Auditing
• Microsoft Azure
• Telecommunications
• Cisco Certified Network Associate
• Communication
• Procurement
• Computer Science
• Cyber Security
• Dynamic Host Configuration Protocol (DHCP)
• System Administration
• Operating Systems
• Firewall
• Hyper-V
• Infrastructure Management
• Virtual Private Networks (VPN)
• Problem Solving
• Managed Services
• Operations
• Proactivity
• Troubleshooting (Problem Solving)
• Vendor Relationship Management
• Network Switches
• Teamwork

• Technology
• Retail
• Hospitality
• Administrative
• Security & Safety
• IT Systems Administrator
• IT Administrator
• Systems Aministrators
• Network and Computer Systems Administrators

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week

Office presence

3 days per week