Analytics and Process Administrator

Job summary

Manage the student experience questionnaire process and respond to and compile data for internal and external requests. Oversee the administrative functions of the Office of Institutional Research and Planning.

Job details

To display this page you need a browser with JavaScript support. Job Number: J0926-0211 Job Title: Analytics and Process Administrator Job Type: Continuing Full Time Department: Office of Institutional Research and Planning Job Category: Organizational Research Number of Positions: 1 Date Posted (dd/mm/yyyy): 06/10/2026 Closing Date (dd/mm/yyyy): 19/10/2026 Salary (with Salary Rate): 65,928.00 - 85,705.00/Year Employee Group: Administrative Staff - Admin Tech Salary Level: NU03 Hours Per Week: 35 Date Position Available: 05/10/2026 About Carleton University Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world. Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work. The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values. Duties And Responsibilities Responsible to manage student experience questionnaire (SEQ) process, to respond to and compile data for internal and external requests, and to manage administrative functions of the office. Qualifications The incumbent must possess the following qualifications: Knowledge of institutional research and planning policies, procedures, and processes Knowledge of qualitative and quantitative data collection and statistical analysis Knowledge of information systems, databases, and multi-operating system environment Knowledge of office as well as the broader university academic units, departments, and divisions Knowledge of current CUASA and other collective agreement(s) section pertaining to JCAA-approved SEQ process, as well as Undergraduate and Graduate Calendar information relevant for the administration of the SEQ process Knowledge of office productivity software and databases, discipline-specific software, enterprise software, and technology devices Education And Experience The above is normally acquired through the completion of: A bachelor’s degree in business, public administration, economics, or statistics. Minimum of four years of previous information systems and computer systems experience HR Note Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions. Health and Safety Requirements This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume. View complete position description View Disclaimer You must login first before attempting to apply for any postion. Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

What you’ll do

Manage the student experience questionnaire process and respond to and compile data for internal and external requests. Oversee the administrative functions of the Office of Institutional Research and Planning.

Requirements

A bachelor’s degree in business, public administration, economics, or statistics is normally required, along with at least four years of information systems and computer systems experience; equivalent qualifications may be considered. Candidates should have knowledge of institutional research processes, qualitative and quantitative data collection and statistical analysis, databases and information systems, university academic units, relevant collective agreements and calendars, and office and enterprise software.

Listed skills

• Planning · Preferred
• Office Administration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Institutional Research
• Planning
• Qualitative Data Collection
• Quantitative Data Collection
• Statistical Analysis
• Information Systems
• Database Management
• Computer Systems
• Student Experience Questionnaire Administration
• Data Compilation
• Office Administration
• Office Productivity Software
• Enterprise Software
• Multi-Operating-System Environments

Job areas

• Data & Analytics
• Administrative
• Education
• Science & Research

More jobs from Carleton University