Assistant Director, Facilities and Operations

Job summary

Responsible for the planning and oversight of all facilities and operations within Housing and Residence Life Services and Conference Services. This includes managing maintenance and custodial contracts and implementing operational strategies.

Job details

To display this page you need a browser with JavaScript support. Job Number: J0926-0130 Job Title: Assistant Director, Facilities and Operations Job Type: Continuing Full Time Department: Housing and Residence Life Job Category: Administrative Management Number of Positions: 1 Date Posted (dd/mm/yyyy): 17/09/2026 Closing Date (dd/mm/yyyy): 02/10/2026 Salary (with Salary Rate): 100,264.00 - 130,343.00/Year Employee Group: Administrative Management Salary Level: NU06 Hours Per Week: 35 Date Position Available: 19/10/2026 About Carleton University Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world. Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work. The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values. Duties And Responsibilities Responsible for planning and oversight of all facilities and operations within Housing and Residence Life Services and Conference Services Qualifications The incumbent must possess the following qualifications: Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources Knowledge of maintenance and custodial contract management program design, delivery, assessment, and evaluation methodologies, processes, and practices Knowledge of relevant governing legislation, collective agreements, policies and procedures Knowledge of office as well as the broader university academic units, departments, and divisions Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices Exceptional customer service experience Experience managing multiple large-scale projects a necessity Project Management experience an asset Demonstrated leadership experience in people engagement, employee development, operational strategy development and execution Demonstrated initiative, ability to work independently, manage multiple priorities, meet established deadlines, and achieve results in a highly complex environment Superior organizational skills and ability to deliver on schedule and meet requirements Education And Experience The above is normally acquired through the completion of: Completion of three-year college diploma Professional designations desirable FMA, RPA , PMP or another technical accreditation would be considered an asset. Minimum of seven years of previous maintenance and custodial management program experience including three years of management and leadership experience HR Note Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions. Health and Safety Requirements This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume. View complete position description View Disclaimer You must login first before attempting to apply for any postion. Please confirm that you have updated your candidate profile, if you are a returning applicant. Please note your profile includes important screening information.

What you’ll do

Responsible for the planning and oversight of all facilities and operations within Housing and Residence Life Services and Conference Services. This includes managing maintenance and custodial contracts and implementing operational strategies.

Requirements

Requires a three-year college diploma and at least seven years of maintenance and custodial management experience, including three years in leadership. Professional designations such as FMA, RPA, or PMP are considered assets.

Listed skills

• Customer service · Preferred
• Budgeting · Preferred
• Policy development · Preferred
• Leadership · Preferred
• Project management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Operational Management
• Leadership
• Budgeting
• Contract Management
• Project Management
• Human Resources
• Policy Development
• Performance Measurement
• Customer Service
• Sustainability Practices
• Strategic Planning
• Employee Development

Job areas

• Management & Leadership
• Education
• Administrative
• Environmental & Sustainability
• Hospitality