Restaurant Manager

Job summary

Manage restaurant budgets, daily operations, staffing, inventory, and service procedures while monitoring performance and ensuring health, safety, and liquor regulations are followed. Negotiate with suppliers and clients, support marketing activities, and address customer concerns.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Analyze budget to boost and maintain the restaurant’s profits Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies Modify food preparation methods and menu prices according to the restaurant budget Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Enforce provincial/territorial liquor legislation and regulations Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Negotiate with clients for catering or use of facilities Participate in marketing plans and implementation Address customers' complaints or concerns Supervision 11-15 people Credentials Certificates, licences, memberships, and courses Smart Serve Workplace Hazardous Materials Information System (WHMIS) Certificate Occupational Health and Safety Certificate Safe Food Handling certificate Experience and specialization Computer and technology knowledge MS Office Point of sale system Additional information Security and safety Criminal record check Work conditions and physical capabilities Fast-paced environment Work under pressure Physically demanding Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Benefits Financial benefits Gratuities Other Benefits Free parking available Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Support for Indigenous people Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers mentorship, coaching and/or networking opportunities for mature workers Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Offers mentorship programs that pair members of visible minorities with experienced employees Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Manage restaurant budgets, daily operations, staffing, inventory, and service procedures while monitoring performance and ensuring health, safety, and liquor regulations are followed. Negotiate with suppliers and clients, support marketing activities, and address customer concerns.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a program lasting one to two years, along with three to less than five years of experience. Listed credentials include Smart Serve, WHMIS, an Occupational Health and Safety Certificate, and Safe Food Handling certification; computer knowledge of Microsoft Office and point-of-sale systems is also specified.

Benefits

• Gratuities
• Free Parking

Listed skills

• Budgeting · Preferred
• Inventory management · Preferred
• Food safety · Preferred
• Microsoft Office · Preferred
• Point-of-sale systems · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Budgeting
• Restaurant Operations
• Staff Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Performance Management
• Inventory Management
• Cash Management
• Supplier Negotiation
• Customer Complaint Resolution
• Marketing
• Food Safety
• Liquor Regulations
• Microsoft Office
• Point-of-Sale Systems

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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