Restaurant Manager

Job summary

Plan, organize, direct, and evaluate restaurant operations, including staffing, service procedures, inventory, costs, cash reporting, and health and safety compliance. Lead and train a team of 11–15 employees, coordinate with suppliers, support marketing, and address customer concerns.

Job details

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Plan and organize daily operations Train staff Determine type of services to be offered and implement operational procedures Balance cash and complete balance sheets, cash reports and related forms Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Negotiate arrangements with suppliers for food and other supplies Participate in marketing plans and implementation Address customers' complaints or concerns Provide customer service Plan, organize, direct, control and evaluate daily operations Supervision 11-15 people Experience and specialization Computer and technology knowledge Electronic cash register Additional information Work conditions and physical capabilities Fast-paced environment Physically demanding Attention to detail Combination of sitting, standing, walking Standing for extended periods Personal suitability Accurate Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Plan, organize, direct, and evaluate restaurant operations, including staffing, service procedures, inventory, costs, cash reporting, and health and safety compliance. Lead and train a team of 11–15 employees, coordinate with suppliers, support marketing, and address customer concerns.

Requirements

Requires a secondary school graduation certificate or equivalent experience and 1 to less than 2 years of experience. The role also calls for electronic cash register knowledge, attention to detail, customer focus, reliability, flexibility, and strong communication and interpersonal skills.

Listed skills

• Inventory management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Training
• Operational Procedures
• Cash Balancing
• Performance Reviews
• Costing
• Inventory Management
• Health And Safety Compliance
• Supplier Negotiation
• Marketing
• Complaint Resolution
• Customer Service
• Electronic Cash Register
• Oral Communication
• Written Communication
• Teamwork

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

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