Operations Support Supervisor

BC
On-site
Posted Oct 27, 2026
1 position

$42.25–$44.47 / hour

Opens LinkedIn

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 35 hours per week
Seniority: Mid-Senior level

Job summary

Supervise, schedule, and direct staff in the Operations Support Unit, ensuring efficient delivery of operational support services and a high level of customer service. Ensure compliance with RCMP procedures and policies for information disclosure, safe handling of court exhibits and property, and statement transcription.

Job details

Organization City of Nanaimo Region British Columbia Application Deadline November 16, 2026 before 16:30 Type Permanent Full Time Category Police services Twitter Facebook Linkedin Send Save Print Description Click here to view full screen Description The City of Nanaimo is seeking a permanent full-time Operations Support Supervisor. Under the direction of the Manager, Police Support Services, and under the general supervision of the Operational NCO, the incumbent supervises, schedules, and directs staff involved in the Operations Support Unit. The incumbent is responsible for the efficient operation of all operational support services ensuring that a high level of customer service and overall support service is sustained. The Supervisor ensures compliance with RCMP procedures and policy in relation to information released pursuant to the Access to Information Act/Privacy Act, the safe handling of court exhibits and property and the transcription of statements. The incumbent works with minimal supervision and exercises independent action and judgment in daily work. Requirements Applicants must have grade 12 and a minimum of 3 years’ experience in a police environment, including 1 year of related supervisory experience. Attainment and maintenance of the following is required: Canadian Firearms Safety and Canadian Restricted Firearms Safety courses Ministry of Public Safety and Solicitor General Special Provincial Constable designation for document service. An equivalent combination of education and experience may be considered. The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position. Salary & Benefits This is a CUPE bargaining unit position based on a 35-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $42.25, increasing to $44.47 after 60 working days (Jan 2026 Rates). Hours of work 6:00 am to 11:30 pm, Sunday through Saturday, 7 hours per day. The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan. Shortlisted applicants may be required to undergo a criminal record check and/or a verification of their education credentials. Contact Email: employment.opportunities@nanaimo.ca Human Resources City of Nanaimo 2nd Floor, 455 Wallace Street Nanaimo, BC V9R 5J6 Phone: (250) 755-4406 Other Relevant Information To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to employment.opportunities@nanaimo.ca referencing the specific competition 26-125 by the application deadline. For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca. The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If you are shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs. From the same organization Watch Clerk (PPT) - City of Nanaimo 5 Nov, 2026 Lifeguard/Instructor - City of Nanaimo 29 Oct, 2026 Procurement Specialist - City of Nanaimo 28 Oct, 2026 MORE

What you’ll do

Requirements

Applicants must have Grade 12 and at least three years of experience in a police environment, including one year of related supervisory experience; an equivalent combination of education and experience may be considered. Required qualifications include Canadian Firearms Safety and Canadian Restricted Firearms Safety courses and a Special Provincial Constable designation for document service, along with the ability to obtain and maintain Enhanced Reliability Status.