Opens an external site
- Employment type
- Full-time, Temporary
- Experience level
- Mid-level · 2+ years
- Minimum education
- Bachelor’s degree
- Apply by
- Nov 3, 2026
- Posting language
- English
- Working hours
- 35 hours per week
Job summary
The Workforce Associate provides analytical and administrative support for workforce programs, including staffing, onboarding, and workforce planning initiatives. They also conduct research and analyze labour market data to support evidence-based workforce strategies and divisional operational objectives.
Job details
Job ID: 66709Job Category: Human ResourcesDivision & Section: Children's Services, ChildSvcs Strategic, Business & Fin SvcsWork Location: Metro Hall, 55 John Street, TorontoJob Type & Duration: 2 Full-time, Temporary (12 month) VacanciesSalary Range: $64,529.00 - $91,111.00Shift Information: Monday to Friday, 35 Hours Per WeekAffiliation: Non-UnionNumber of Positions Open: 2Posting Period: 23-Oct-2026 to 2-Nov-2026About this Position: Toronto Children’s Services promotes access to high-quality early learning and childcare services and works closely with the community to develop a coordinated system that meets the diverse needs of Toronto families and children. The division’s vision is that all families in Toronto benefit from a range of services that promote healthy child development and family well-being.The Workforce Associate is a new role on the Strategic Business & Workforce Planning team.This team works closely with other budget, TELCCS teams in the division, and with corporate people & Equity. As a Workforce Associate, you will provide analytical, administrative, and coordination support for workforce programs, organizational resourcing initiatives, workforce planning activities, and employee development programs. You will conduct research and analyze labour market and workforce data to support evidence-based workforce strategies and organizational operational requirements.In this role, you will provide support and assist with the coordination of staffing and employee placement processes, candidate engagement and onboarding activities, workforce planning initiatives, learning and development programs, and contribute to projects that strengthen workforce capacity and support divisional operational and strategic objectives. Major Responsibilities: Implements detailed plans and recommends policies/procedures regarding program specific requirements. Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government. Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations. Provides support for workforce resourcing, onboarding, and workforce planning activities, including workforce data monitoring, staffing and employee movement processes, candidate coordination, onboarding administration, training administration, research, reporting, and program implementation. Assists in developing and maintaining processes that support effective workforce operations, seamless onboarding experiences, workforce pipeline development, workforce planning, employee development, and the achievement of divisional operational and workforce objectives. Assists with the administration and coordination of divisional workforce planning, including the initiation of staffing requisitions, organizational change requests and alternate rate forms. Assists in tracking of divisional workforce data (i.e. vacancies and internal transfers). Receives, verifies and processes internal transfer requests. Participates in the development and implementation of workforce planning strategies. Collects and compiles data from various internal sources for tracking and reporting purposes. Assists with analyzing and interpreting data related to projects or programs. Assists in the systematic and timely gathering, aggregation, research and analysis of staffing requirements for current and future implications. Assists in the collection and analysis related to leading practices/processes in staff development, recruitment, training and knowledge transfer. Assists with the administration and coordination of internal training courses and programs and maintains detailed records of training for Division. May liaise with divisional staff, other City of Toronto divisions, external organizations, institutions and other levels of government as required to gather research, collect data and assist with the implementation of projects and programs, as required. Assists in the design and development of communication strategies to promote programs/procedures. Participates in recruitment/career fairs as a divisional representative. Retrieves information from various electronic systems and responds to employee and client inquiries. Key Qualifications: Post-secondary education in a relevant discipline (i.e. Human Resources, Business Administration, Public Policy & Administration, etc.) or the equivalent combination of education and experience. Considerable experience in delivering or supporting human resource strategies/services in one or more of the following areas: recruitment & selection, complement management, organizational design and effectiveness, strategic HR planning, training & development, payroll administration, or labour relations. Experience using a variety of software applications such as Microsoft Office Suite (i.e. Word, Excel, PowerPoint, Access), and/other related data software. Considerable experience using a variety of software applications such as SAP and SuccessFactors and/or other relevant software. Demonstrated ability to communicate effectively, both verbally and in writing, to build relationships, exchange information, and provide guidance to stakeholders at all levels of an organization. Effective human relations and interpersonal skills with the ability to exercise discretion and judgment in dealing with confidential/sensitive matters. Willingness to learn, expand skill sets as part of an evolving team to help move the corporate learning and leadership development agenda forward. A CHRP, CHRL, or equivalent designation is considered an asset. Equity, Diversity and Inclusion The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity. Accommodation The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.
What you’ll do
The Workforce Associate provides analytical and administrative support for workforce programs, including staffing, onboarding, and workforce planning initiatives. They also conduct research and analyze labour market data to support evidence-based workforce strategies and divisional operational objectives.
Requirements
Candidates must have post-secondary education in a relevant discipline such as Human Resources or Business Administration. Significant experience in human resource strategies, including recruitment, complement management, or training and development, is required.
Listed skills
- SAP · Preferred
- Recruitment · Preferred
- policy implementation · Preferred
- interpersonal skills · Preferred
- Data analysis · Preferred
- Communication · Preferred
- Microsoft Office Suite · Preferred
- Onboarding · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Human Resources
- Workforce Planning
- Data Analysis
- Recruitment
- Onboarding
- Budget Administration
- Staffing Coordination
- Research
- SAP
- SuccessFactors
- Microsoft Office Suite
- Communication
- Interpersonal Skills
- Organizational Resourcing
- Policy Implementation
- Employment Equity
- Program Implementation
- Human Resource Planning
- Strategic Objectives
- Organizational Change Management
- Organizational Design
- Human Resource Strategy
- Learning and Development Programs and Policies
- Organizational Leadership
- Willingness To Learn
- Data Monitoring
- Knowledge Transfer
- Microsoft Excel
- Business Administration
- Management
- Certified Human Resources Professional
- Child Development
- Communication Strategies
- Training And Development
- Data Collection
- Human Relations Movement
- Interpersonal Communications
- Labor Economics
- Labor Relations
- Leadership Development
- Legislation
- Microsoft Office
- Operations
- Microsoft PowerPoint
- Public Policies
- SAP Applications
- Business Strategies
- Writing
- Coordinating
- Resourcing
Job areas
- Human Resources
- Government & Public Sector
- Administrative
- Management & Leadership
- Data & Analytics
- Workforce Analyst
- Human Resources Analyst
- Personnel and Careers Professionals
- Human Resources Specialists
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