Business Development Specialist, full-time position

Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU! City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one of over 100 locations across Canada and the United States. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the Canada and U.S. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment. Are you ready to join? Requirements The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team. What You Will Do... Find and research businesses that would benefit from City Wide's services Make a combination of 80-100 of sales calls and e-mails per day to prospective clients Schedule qualified appointments for City Wide's outside sales team Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set Prepare accurate reports on a weekly or monthly basis as defined by management Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate Manage monthly email campaigns using our platform Training program and potential career progression into outside sales Requirement: High school diploma, college degree preferred but not necessary. 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable Highly organized, able to follow a systematic method and sales process Customer service-oriented and highly effective communication skills Detailed oriented and must be able to work independently Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.) Prior experience using CRM systems Benefits City Wide Facility Solutions offers competitive compensation: $20 per hour + commission based on results, 39 hours per week. This role offers a clear path for advancement, with the potential to be promoted to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills. We are committed to supporting your professional development and helping you reach your career goals. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 locations across Canada and the United States. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://vancouver.gocitywide.ca/ City Wide is an Equal Opportunity Employer.

The specialist is responsible for conducting B2B outbound sales calls and emails to qualify prospects and schedule appointments for the outside sales team. They must also manage the CRM database and prepare activity reports to meet revenue targets.

Candidates should have a high school diploma and ideally 1-2 years of experience in B2B outbound call centers or cold calling. Proficiency in Microsoft Office and experience with CRM systems are required.

• Competitive Base Salary • Commission • Career Advancement Opportunities

• Customer servicePreferred
• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Lead Generation
• B2B Outbound Calling
• Cold Calling
• CRM Management
• Appointment Setting
• Microsoft Office Suite
• Customer Service
• Prospecting
• Communication Skills
• Time Management

• Sales
• Customer Service & Support
• Management & Leadership

Minimum education

High school

Minimum experience

0+ years

Apply by

Feb 10, 2027

Posting language

English

Working hours

39 hours per week

Seniority

Entry level

Application method

Direct apply is available