Casual Receptionist - Bridlewood Trails Retirement

Job summary

Provide reception and telephone support, welcome and direct visitors, and offer secretarial assistance to the General Manager and department managers. Maintain resident and employee records, schedule appointments and reservations, handle payments and mail, and monitor residents’ arrivals and departures.

Job details

Bridlewood Trails Retirement Community - Receptionist Casual Step 1: $19.42/hr Step 2: $19.69/hr Step 3: $19.98/hr Step 4/FT: $20.27/hr Existing Vacancy Riverstone Retirement Communities is a locally owned and operated company. We believe that everyone deserves to live a meaningful, engaged, and joyful life. We strive to ensure our residents live comfortably and with dignity in a safe and happy environment. Riverstone offers a highly respected, full continuum of care to its residents with a variety of lifestyle options to best suit their needs-from Independent, Assisted living, and Memory Care. Allowing each resident the freedom to live their best life. Our valued employees work in an environment that fosters job satisfaction, respect, responsibility, loyalty, and personal growth. We are looking for positive, caring team members who want to make a difference in the lives of seniors. More than just Senior Living. It's a new life. QUALIFICATIONS: Education: Grade 12 minimum Background: Minimum of three years’ related experience, preferably in the health care industry Secretarial skills and experience with office procedures required; Knowledge of business equipment and computer applications, such as MS Office, data entry, etc. Bilingualism in French and English an asset Personal Requirements: Work as part of a team Capable of adapting to different situations and change Patience, tolerance and politeness when responding to residents, visitors, suppliers, etc. FUNCTIONS: Provide full secretarial support for the General Manager and other department managers; Provide initial warm welcoming reception and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required; Maintain daily records such as Resident Evacuation list, assignment of parking spaces, resident checklist, resident telephone list, employee contact list, guest suite reservations, etc.; Book hairdressing appointments, esthetician appointments, take maintenance requests, dining room reservations, etc.; Observe coming and goings of residents from facility; Handle payments from residents or family members; Sort incoming mail for distribution to residents and all departments; Present a positive image of the residence to the public Riverstone Retirement is committed to being an Equal Opportunity Employer. Please advise in advance if you require any accommodation during the application or selection process. Any information you send us will be handled professionally, respectfully and in complete confidence. While we thank all candidates for their interest, only those selected for further consideration will be contacted.

What you’ll do

Provide reception and telephone support, welcome and direct visitors, and offer secretarial assistance to the General Manager and department managers. Maintain resident and employee records, schedule appointments and reservations, handle payments and mail, and monitor residents’ arrivals and departures.

Requirements

A minimum of Grade 12 education and at least three years of related experience are required, preferably in healthcare. Candidates need secretarial skills, knowledge of office procedures and business equipment, and computer skills such as Microsoft Office and data entry; French-English bilingualism is an asset.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Appointment Scheduling · Preferred
• adaptability · Preferred
• telephone communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Telephone Communication
• Secretarial Support
• Office Procedures
• Microsoft Office
• Data Entry
• Recordkeeping
• Appointment Scheduling
• Visitor Assistance
• Mail Distribution
• Payment Handling
• Customer Service
• Teamwork
• Adaptability
• Patience
• Politeness
• Healthcare Industry Knowledge
• Bilingual (French/English)
• Assisted Living
• Health Care Industry
• Senior Living
• Reservations
• Secretarial Experience

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Dental Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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