Neighbourhood Warden

Original job posting

Carry out hotspot patrols to deter anti-social behaviour and promote residents’ confidence through a customer-focused service and community engagement. Observe, record, and report issues involving void properties, repairs, criminal damage, and graffiti, and attend court as a professional witness when required.

Job details

Location: Morden – Apollo House Salary: £33,581 - £36,369 per annum Hours: 36 hours per week – 5 days out of 7 days rota – Working from 2pm – 10pm Contract Type: 12-month fixed term contract This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025 You’ll be working on a 7-day rota, working 5 days out of 7. The main focus of this role is to promote a first class, customer focused service and be providing local confidence to our Clarion residents’ fear of crime with an emphasis on community engagement. Your duties will include carrying out hotspot patrols with the aim of deterring anti-social behaviour. You will be observing, recording and reporting on voids, repairs, criminal damage and graffiti along with attending court as a professional witness on aspects of your work as and when required. Ideally you will have experience of working with people with challenging behaviour. if this sounds like an opportunity for you then please review the full role profile before applying - Neighbourhood Warden Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here To find out more about who we are and what we do, please click here Closing Date: Tuesday 6th October 2026 at midnight. Candidates may be expected to work from a central office once per month. Applicants must be able to travel across the region as required. Applicants must hold a full valid manual UK driving licence as you will be provided with a company van for work use only. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now – apply today! This vacancy may close early without notice.

What you’ll do

Carry out hotspot patrols to deter anti-social behaviour and promote residents’ confidence through a customer-focused service and community engagement. Observe, record, and report issues involving void properties, repairs, criminal damage, and graffiti, and attend court as a professional witness when required.

Requirements

Applicants should ideally have experience working with people who display challenging behaviour and must hold a full, valid UK manual driving licence. They must be eligible to work in the UK, reside in England or Wales during employment, travel across the region as required, and pass a Basic Criminal Record Check.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Community Engagement
• Customer Service
• Hotspot Patrols
• Anti-Social Behaviour Prevention
• Observation
• Recording and Reporting
• Void Property Monitoring
• Repairs Monitoring
• Criminal Damage Reporting
• Graffiti Reporting
• Court Witness Testimony
• Challenging Behaviour Management
• Regional Travel
• Manual Driving

Job areas

• Security & Safety
• Customer Service & Support
• Social Services