Casual Security Guard

Job summary

Conduct interior and exterior patrols to maintain safety and security while providing professional customer service. Respond to emergencies, monitor for suspicious activity, and complete detailed incident reports.

Job details

Paladin Security is Hiring a Casual Security Guard! Location: Lethbridge, AB, Canada Schedule: Casual / On-Call | Day & Overnight Rotations Pay Rate: CA$17–CA$17.5/hour Employment Type: Casual / Other Overview Paladin Security is looking for dependable and professional Casual Security Guards to join our team in Lethbridge, Alberta. This position is ideal for individuals who thrive in dynamic environments and are passionate about maintaining safety while providing exceptional customer service. As a Casual Security Guard, you may be assigned to a variety of sites and environments throughout the region. This role requires individuals who are physically capable of performing regular patrols, standing or walking for extended periods, and responding effectively during emergencies or high-pressure situations. Successful candidates must be flexible and available for both day and overnight shifts. Responsibilities Provide exceptional customer service while maintaining a professional presence. Conduct regular interior and exterior patrols to ensure safety and security. Monitor for suspicious activity, hazards, or policy violations. Respond promptly to alarms, incidents, emergencies, and customer concerns. De-escalate conflict situations and assist individuals in distress. Coordinate with emergency responders including police, fire, and EMS personnel. Complete detailed incident reports, daily logs, and emergency documentation. Perform access control duties and verify authorized entry when required. Utilize radios, mobile devices, and computer systems for communication and reporting. Handle lost and found inquiries and related documentation. Maintain a safe and secure environment for staff, visitors, and clients. Must Have Ability to obtain and maintain a valid Alberta Security License. Excellent verbal and written communication skills. Strong customer service and interpersonal abilities. Ability to remain calm and make quick decisions during emergencies. Strong observational awareness and attention to detail. Ability to walk up to 18–20 km per shift and climb stairs regularly. Legally authorized to work in Canada. High School Diploma or GED equivalent. Availability to work flexible schedules including days, nights, weekends, and holidays. Nice to Have Previous security experience. First Aid/CPR Certification. Experience working in customer-facing or high-traffic environments. Familiarity with report writing and incident documentation. Paid Time Off Extended Health Care Dental Coverage Flexible Scheduling Ongoing Training & Development Opportunities for Advancement within Paladin Security

What you’ll do

Conduct interior and exterior patrols to maintain safety and security while providing professional customer service. Respond to emergencies, monitor for suspicious activity, and complete detailed incident reports.

Requirements

Candidates must have a high school diploma and the ability to obtain a valid Alberta Security License. Physical capability to walk long distances and flexibility for day and overnight shifts are required.

Benefits

• Paid Time Off • Extended Health Care • Dental Coverage • Flexible Scheduling • Ongoing Training • Development Opportunities for Advancement

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Patrolling
• Conflict De-escalation
• Incident Reporting
• Access Control
• Emergency Response
• Observational Awareness
• Communication Skills
• Attention To Detail
• Report Writing
• Time Off Management
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Access Controls
• Alarm Devices
• Emergency Medical Services
• Decision Making
• Communication
• Detail Oriented

Job areas

• Security & Safety
• Customer Service & Support
• Security Guard
• Security Officer (General)
• Security Guards