Director, Program Management Navigation

Job summary

Lead the execution of customer programs by managing a team of Program Managers and ensuring financial performance and delivery milestones are met. Build strong executive-level relationships with global customers and drive continuous improvement in program management processes.

Job details

CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is focused on delivering innovative cockpit and avionics system integration solutions to commercial and military customers worldwide. Its principal facilities are located in Montreal, Quebec; Ottawa, Ontario; Chicago, Illinois and our newest site in Reston, Virginia. CMC is a major supplier to the aerospace and high-technology industries, airlines, military agencies and government customers worldwide. Why join our team? This highly visible leadership role works across Engineering, Operations, Sales and Customer Support to ensure successful program execution, strong financial performance and customer satisfaction. As a Director, Program Management Navigation, your key responsibilities include: Program & Business Execution Lead and develop a team of Program Managers responsible for successful execution of customer programs. Establish effective program governance, priorities and operating rhythms across Engineering, Operations and other functions. Maintain a clear view of program opportunities, risks and priorities and drive the necessary action plans. Ensure programs meet customer commitments, development milestones, delivery schedules and financial objectives. Identify execution challenges early and lead corrective actions and recovery plans. Own program financial performance, forecasting and key performance indicators. Support annual bookings objectives and identify opportunities to grow business with existing and new customers. Provide leadership and oversight for major bids and proposals. Customer Leadership Build strong, trusted relationships with key customers and stakeholders. Maintain executive-level visibility into customer priorities, expectations and concerns. Lead resolution and recovery efforts for challenged programs. Monitor customer satisfaction and drive actions to continuously improve performance. Identify opportunities to strengthen and expand long-term customer relationships. Team & Organizational Leadership Coach, challenge and develop Program Managers across business, customer, commercial and technical competencies. Build organizational capability, succession plans and bench strength. Foster a culture of accountability, collaboration and bias for action. Actively contribute as a member of the management team and support broader company objectives. Drive continuous improvement in Program Management processes and performance. How To Excel In This Role Bachelor’s degree in Engineering or a related technical field; MBA is an asset. 10+ years of experience leading complex programs and teams. Ability to manage multiple priorities in a demanding, fast-paced environment. Strong leadership and people-development capabilities. Bilingual, written and verbal. What Sets You Apart Strong business and financial acumen. Demonstrated customer management, negotiation and influencing skills. Ability to lead effectively in a matrixed, international and multicultural environment. Excellent communication and executive presentation skills. Entrepreneurial mindset with a strong bias for action and results. The role interacts with clients all over the world and bilinguisme (Fr-Eng) is required. What We Offer 100% paid group insurance and employer-matched pension plan. Student financial assistance program. Free electric charging stations. Low-cost on-site cafeteria. Closed between the holidays. World-class company on a human scale. CMC is committed to employment equity and to the equal access program. CMC encourages members of designated groups to apply for jobs. Please note that the use of the masculine gender is only intended to lighten the text.

What you’ll do

Lead the execution of customer programs by managing a team of Program Managers and ensuring financial performance and delivery milestones are met. Build strong executive-level relationships with global customers and drive continuous improvement in program management processes.

Requirements

Requires a Bachelor's degree in Engineering or a related technical field with 10+ years of experience leading complex programs. Candidates must be bilingual in English and French and possess strong business and financial acumen.

Benefits

• Group Insurance
• Employer-matched Pension Plan
• Student Financial Assistance Program
• Free Electric Charging Stations
• Low-cost On-site Cafeteria
• Paid Holiday Closure

Listed skills

• Risk Management · Preferred
• Negotiation · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Program Management
• Business Execution
• Financial Forecasting
• Customer Relationship Management
• Strategic Leadership
• Team Development
• Risk Management
• Bid and Proposal Management
• Negotiation
• Executive Presentation
• Bilingual Communication
• Matrix Management

Job areas

• Management & Leadership
• Engineering
• Manufacturing
• Sales
• Transportation

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