General Clerk (Permanent)

Job summary

The General Clerk is responsible for providing exceptional customer service, managing POS transactions, and maintaining store cleanliness. They also assist with stocking shelves, merchandising, and performing receiving duties as required.

Job details

As a General Clerk at Ucluelet Co-op, you will play a vital role in delivering personalized service to our valued members. We prioritize establishing strong relationships with our members and fostering an environment that encourages their continued patronage. We are seeking a positive, dependable individual with a professional approach and a commitment to exceptional customer service. Duties & Responsibilities: * Provide excellent customer service by greeting customers, assisting with product inquiries, and ensuring a positive shopping experience. * Operate the cash register/POS system, process payments, handle returns, and balance cash at the end of shifts. * Ensure the store and warehouse are neat, clean, and well-merchandised at all times * Assist in general stock duties, including filling shelves, facing merchandise, and putting away items when not cashing * Perform receiving duties when required * Have a good working understanding of the till operation * Come to work with a positive, professional approach and attitude * Be dependable on all scheduled shifts * Provide outstanding courteous customer service * Be familiar with and adhere to all Ucluelet Co-op policies and procedures * Other duties as assigned Qualifications: * Previous experience in a customer service role preferred * Strong communication and interpersonal skills * Ability to work effectively in a team environment * Attention to detail and accuracy * Flexibility to work various shifts, including evenings and weekends Working Conditions: * Flexibility in scheduling, including days, evenings, weekends, and holidays * Ability to stand and walk for extended periods (up to 8 hours) * Physically demanding tasks including lifting and carrying up to 50 lbs, kneeling, pushing, pulling, and occasional stair climbing Benefits: * Fully Employer Paid Benefits Package (Extended Health Care, Dental, Life Insurance, Long-Term Disability Insurance) * Pension Plan * Employee Family Assistance Program * Competitive bi-weekly wages within the retail market * Regular milestone increases every 1040 hours up to 10400 hours * Tuition Assistance * Opportunities for further development and advancement * Wage: $18.73 – $22.99 per hour, based on experience. Join us at Ucluelet Co-op and be a part of an exciting team dedicated to providing quality products and exceptional service to our community. Ucluelet Co-op embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.

What you’ll do

The General Clerk is responsible for providing exceptional customer service, managing POS transactions, and maintaining store cleanliness. They also assist with stocking shelves, merchandising, and performing receiving duties as required.

Requirements

Candidates should have previous customer service experience and strong interpersonal skills. The role requires the physical ability to lift up to 50 lbs and the flexibility to work various shifts, including evenings and weekends.

Benefits

• Extended Health Care
• Dental
• Life Insurance
• Long-Term Disability Insurance
• Pension Plan
• Employee Family Assistance Program
• Tuition Assistance

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash register operation
• POS system
• Stock management
• Communication
• Interpersonal skills
• Attention to detail
• Teamwork
• Merchandising
• Inventory handling
• Cash Register
• Customer Service
• Personalized Service
• Warehousing
• Interpersonal Communications
• Scheduling
• Prioritization
• Greeting Customers
• Detail Oriented

Job areas

• Retail
• Customer Service & Support
• Administrative
• General Clerk
• Stock Associate
• Stock Clerks
• Stockers and Order Fillers

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