Host (Full-Time) - Restaurant

Your company, your values, your career! Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors. Want to get your start in Vancouver’s hospitality scene? Prestons Restaurant + Lounge, inside Coast Coal Harbour Vancouver Hotel by APA, is a great place to begin. You’ll welcome a lively mix of international travellers and Vancouver locals while learning the rhythm of a busy hotel restaurant. And one of the best perks of hotel life? Discounted hotel stays, so you can do a little travelling of your own. The Host will contribute to the overall success of the hotel by providing superior customer service and upholding quality standards for Coast Hotels Food & Beverage operations. Responsibilities: Acts as an Ambassador for Coast including greeting guests, making them feel welcome, and handling basic inquiries Provides customer service by seating guests, providing food and/or beverage product knowledge, managing reservations, handling cash, cheques, credit and debit card transactions in accordance with Hotel Policies Adheres to quality and industry standards when completing tasks Checks on guest satisfaction and follows up on requests where possible and appropriate Ensures the safety and security of the property, the ambassadors and guests when completing tasks Stocks supplies and maintains inventory levels Demonstrates a customer service attitude with internal / external contacts Other duties as required Skills/Knowledge/Experience: Industry-specific certifications such as FOODSAFE and Serving It Right Hepatitis A vaccination recommended Professional attitude and appearance Excellent communication, interpersonal, and customer service skills Cash handling experience an asset Ability to multi-task High attention to detail Secondary school diploma preferred Strong time management and organizational skills Knowledge of health and safety regulations Knowledge of menu items Ability to work as part of a team and independently Workplace Hazardous Materials Information System (WHMIS) training an asset Exemplifies Coast’s core values and enjoys working in a culture of accountability Able to work a flexible schedule, which includes evenings, weekends and holidays Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more! Coast Hotels is an Equal Opportunity Employer Coast Hotels would like to thank all interested applicants Only those selected for an interview will be contacted NO PLACE LIKE COAST !

The host acts as an ambassador for the hotel by greeting guests, managing reservations, and providing excellent customer service. They are also responsible for handling transactions, maintaining inventory, and ensuring the safety and security of the property.

Candidates should possess strong communication and interpersonal skills, with the ability to multi-task in a fast-paced environment. Industry certifications such as FOODSAFE and Serving It Right are preferred, along with a secondary school diploma.

• Competitive wages • Employee discounts • Training and development • Career advancement opportunities • Discounted hotel stays

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Attention to detailPreferred
• Cash handlingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication
• Interpersonal skills
• Cash handling
• Multi-tasking
• Attention to detail
• Time management
• Organizational skills
• Menu knowledge
• Teamwork
• Foodsafe
• Serving it right
• Whmis
• Product Knowledge
• Cash Handling
• Industry Standards
• Professionalism
• Accountability
• Organizational Skills
• Health and Safety Regulatory Compliance
• Customer Service
• Leadership
• Inventory Management
• Multitasking
• Operations
• Restaurant Operation
• Time Management
• Workplace Hazardous Materials Information Systems
• Stocks (Inventory)
• Reservations
• Seating Guests
• Greeting Customers
• Detail Oriented

• Hospitality
• Food & Beverage
• Customer Service & Support
• Restaurant Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Minimum education

High school

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week