Food Services Manager

Job summary

Manage restaurant operations across various locations, including budgeting, cost control, inventory, staffing, scheduling, and staff performance. Ensure health and safety compliance, determine service procedures, and address customer complaints while providing customer service.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On the road Work locations may vary. Frequent or constant travel is required from the employee. Work setting Various locations Responsibilities Tasks Analyze budget to boost and maintain the restaurant’s profits Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies Evaluate daily operations Monitor revenues to determine labour cost Monitor staff performance Plan and organize daily operations Recruit staff Set staff work schedules Supervise staff Train staff Determine type of services to be offered and implement operational procedures Conduct performance reviews Cost products and services Organize and maintain inventory Ensure health and safety regulations are followed Leading/instructing individuals Address customers' complaints or concerns Provide customer service Supervision More than 20 people Credentials Certificates, licences, memberships, and courses First Aid Certificate Safe Food Handling certificate Experience and specialization Computer and technology knowledge MS Excel MS PowerPoint MS Word Point of sale system Additional information Transportation/travel information Valid driver's licence Own vehicle Travel expenses paid by employer Willing to travel Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Weight handling Up to 23 kg (50 lbs) Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Flexibility Reliability Team player Ability to multitask Benefits Health benefits Dental plan Health care plan Financial benefits Gasoline paid Group insurance benefits Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for persons with disabilities Offers mentorship, coaching and/or networking opportunities for persons with disabilities Provides awareness training to employees to create a welcoming work environment for persons with disabilities Applies accessible and inclusive recruitment policies that accommodate persons with disabilities Support for newcomers and refugees Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.) Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) Supports newcomers and/or refugees with foreign credential recognition Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Offers on-the-job training tailored to youth Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Support for Veterans Offers mentorship, coaching and/or networking opportunities for Veterans Provides awareness training to employees to create a welcoming work environment for Veterans Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.) Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) Support for Indigenous people Offers mentorship, coaching and/or networking opportunities for Indigenous workers Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers Support for mature workers Applies hiring policies that discourage age discrimination Provides staff with awareness training to create a welcoming work environment for mature workers Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) Supports for visible minorities Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.) Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

Manage restaurant operations across various locations, including budgeting, cost control, inventory, staffing, scheduling, and staff performance. Ensure health and safety compliance, determine service procedures, and address customer complaints while providing customer service.

Requirements

Requires a secondary school graduation certificate and 3 to less than 5 years of experience. Candidates need First Aid and Safe Food Handling certificates, a valid driver's licence and own vehicle, and must be willing to travel; knowledge of Microsoft Office and point-of-sale systems is also required.

Benefits

• Dental Plan
• Health Care Plan
• Gasoline Paid
• Group Insurance Benefits

Listed skills

• Point-of-sale systems · Preferred
• Customer service · Preferred
• First Aid · Preferred
• Cost Control · Preferred
• Microsoft Excel · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Budget Management
• Restaurant Operations
• Staff Recruitment
• Staff Scheduling
• Staff Supervision
• Staff Training
• Performance Reviews
• Inventory Management
• Cost Control
• Customer Service
• Complaint Resolution
• Health And Safety Compliance
• Safe Food Handling
• First Aid
• Microsoft Excel
• Point Of Sale Systems

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support

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