Customs Analyst

Mississauga, ON
On-site
Posted Sep 27, 2026
1 position

$40,000–$45,000 / year

Opens LinkedIn

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Enter and process shipment data, verify customs documentation, and support timely customs clearance for international shipments. Communicate with customers, respond to inquiries, maintain organized records and workspaces, and report discrepancies while following company policies and safety regulations.

Job details

Since 1958, Cole International has been a leader in customs brokerage and freight forwarding, delivering innovative solutions to simplify complex international logistics. With offices across Canada and the U.S., our team thrives on providing unparalleled service to keep global trade flowing smoothly. Our people are passionate about what they do, and their deep industry knowledge drives us to constantly improve and find better ways to support our customers. Why You'll Love This Role As a Customs Analyst, you’ll be at the heart of international trade. You’ll collaborate with a dedicated team, play a vital role in ensuring smooth and timely customs clearance, and work in a dynamic environment where no two days are the same. If you love problem-solving, enjoy detail-oriented tasks, and want to contribute to a company that’s trusted to navigate the complexities of customs, this is the perfect role for you. What We Offer A collaborative and supportive team environment Opportunities for career development and growth Competitive compensation and benefits package Salary: $40,000 to $45,000 per year Training to deepen your understanding of customs procedures Flexible working conditions including opportunities for overtime when needed What You'll Do Enter and process shipment data to facilitate customs clearance for international shipments Review and verify the accuracy of customs documentation Communicate with customers to provide updates, answer inquiries, and resolve issues Monitor emails and respond promptly to requests Perform general office tasks such as scanning, faxing, and organizing documents Adhere to company policies, procedures, and safety regulations Maintain a clean and organized workspace Report any discrepancies to your supervisor Take initiative and assist with other duties as needed What You'll Bring A high school diploma or equivalent (GED) Fast and accurate typing skills Strong attention to detail and logical thinking A proactive work ethic with the ability to work both independently and in a team Exceptional customer service skills and professionalism The ability to handle sensitive information confidentially Previous experience in customs brokerage is preferred, but not required Join Our Team Be part of a company that values your contribution and helps you grow. Submit your application and be sure to include the hashtag #ColeCareers in your submission to show us you’re ready to take the next step with Cole International!

What you’ll do

Requirements

A high school diploma or GED is required, along with fast and accurate typing, strong attention to detail, logical thinking, and excellent customer service. Candidates should be proactive, able to work independently and as part of a team, and handle sensitive information confidentially; customs brokerage experience is preferred but not required.