Customs Analyst

Job summary

Enter and verify invoice and shipment data, track missing documents, maintain complete customs files, and prepare billing and invoices for customs entries. Respond to internal requests, assist clients and reception as needed, and support the customs analyst team with documentation and data-driven insights.

Job details

With more than six decades of experience, Cole International has grown to become one of the most trusted names in logistics and customs brokerage across North America. Our success is rooted in a people-first philosophy and an unwavering commitment to helping businesses thrive in a complex global trade environment. Guided by our mission to deliver creative logistics solutions through personalized service, we empower our team to contribute meaningfully—because at Cole, people make the difference. Why You'll Love This Role In this in-office position, you’ll be a vital part of the customs brokerage process—ensuring accuracy, compliance, and outstanding service behind the scenes. If you have a sharp eye for detail and enjoy organizing data in a fast-paced environment, you’ll find purpose and growth here. This role is your opportunity to join a supportive team where your work directly impacts client success and our commitment to service excellence.This role is runs from Monday to Friday, from 4:00 pm to 12:00 am. What We Offer Salary: $39,000 to $42,000 Supportive team environment that values collaboration Opportunities for training and growth within the organization Work that contributes to the broader mission of streamlining trade and simplifying logistics for businesses Comprehensive benefits package including health, dental, and retirement options Competitive compensation with performance recognition What You'll Do Accurately enter and transpose invoice and shipment data into internal systems Monitor internal communications and respond to incoming requests in a timely manner Track down missing documents and ensure complete files Generate accurate billing and invoicing for customs entries Back up reception duties and assist clients when needed Support the customs analyst team with data-driven insights and documentation handling Collaborate closely with colleagues to uphold our service standards Perform other administrative tasks as assigned What You'll Bring High school diploma or GED, or an equivalent mix of education and experience Typing speed of at least 40 WPM with a strong accuracy rate Proficiency with Microsoft Office (Excel, Outlook, Word) Strong attention to detail and ability to follow written, verbal, and visual instructions Excellent time management and organizational skills Professional and friendly communication style, both verbal and written Ability to multitask and remain adaptable in a fast-paced environment Self-motivated with the ability to work independently Join Our Team At Cole International, your contribution matters. You’ll be part of a community that takes pride in its work, believes in doing the right thing, and is driven to improve every day. If you're looking to be part of a company that values people and service above all, we’d love to meet you. Apply now and make your next move meaningful. Please include the hashtag, #ColeCareers, within your application submission.

What you’ll do

Enter and verify invoice and shipment data, track missing documents, maintain complete customs files, and prepare billing and invoices for customs entries. Respond to internal requests, assist clients and reception as needed, and support the customs analyst team with documentation and data-driven insights.

Requirements

Applicants need a high school diploma or GED, or an equivalent combination of education and experience, and a typing speed of at least 40 WPM with strong accuracy. They should be proficient in Microsoft Office and demonstrate attention to detail, organization, time management, effective communication, adaptability, and the ability to work independently in a fast-paced environment.

Benefits

• Health Benefits
• Dental Benefits
• Retirement Options
• Training and Growth Opportunities
• Supportive Team Environment
• Performance Recognition

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• Attention to Detail
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Typing Accuracy
• Time Management
• Organization
• Written Communication
• Verbal Communication
• Multitasking
• Adaptability
• Document Management
• Customer Service
• Independent Work

Job areas

• Logistics
• Transportation
• Administrative
• Customer Service & Support

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