Customs Analyst

Job summary

Enter invoice and shipment data accurately, manage communications and missing documentation, and prepare billing and invoices for customs entries. Support reception and clients as needed, assist the customs analyst team with documentation and data insights, and collaborate to maintain service standards.

Job details

With more than six decades of experience, Cole International has grown to become one of the most trusted names in logistics and customs brokerage across North America. Our success is rooted in a people-first philosophy and an unwavering commitment to helping businesses thrive in a complex global trade environment. Guided by our mission to deliver creative logistics solutions through personalized service, we empower our team to contribute meaningfully—because at Cole, people make the difference. Why You'll Love This Role In this in-office position, you’ll be a vital part of the customs brokerage process—ensuring accuracy, compliance, and outstanding service behind the scenes. If you have a sharp eye for detail and enjoy organizing data in a fast-paced environment, you’ll find purpose and growth here. This role is your opportunity to join a supportive team where your work directly impacts client success and our commitment to service excellence. This role runs Tuesday to Saturday, 4:00 pm to 12:00 am. What We Offer Salary range: $39,000 yo $42,000 Supportive team environment that values collaboration Opportunities for training and growth within the organization Work that contributes to the broader mission of streamlining trade and simplifying logistics for businesses Comprehensive benefits package including health, dental, and retirement options Competitive compensation with performance recognition What You'll Do Accurately enter and transpose invoice and shipment data into internal systems Monitor internal communications and respond to incoming requests in a timely manner Track down missing documents and ensure complete files Generate accurate billing and invoicing for customs entries Back up reception duties and assist clients when needed Support the customs analyst team with data-driven insights and documentation handling Collaborate closely with colleagues to uphold our service standards Perform other administrative tasks as assigned What You'll Bring High school diploma or GED, or an equivalent mix of education and experience Typing speed of at least 40 WPM with a strong accuracy rate Proficiency with Microsoft Office (Excel, Outlook, Word) Strong attention to detail and ability to follow written, verbal, and visual instructions Excellent time management and organizational skills Professional and friendly communication style, both verbal and written Ability to multitask and remain adaptable in a fast-paced environment Self-motivated with the ability to work independently Join Our Team At Cole International, your contribution matters. You’ll be part of a community that takes pride in its work, believes in doing the right thing, and is driven to improve every day. If you're looking to be part of a company that values people and service above all, we’d love to meet you. Apply now and make your next move meaningful. Please include the hashtag, #ColeCareers, within your application submission.

What you’ll do

Enter invoice and shipment data accurately, manage communications and missing documentation, and prepare billing and invoices for customs entries. Support reception and clients as needed, assist the customs analyst team with documentation and data insights, and collaborate to maintain service standards.

Requirements

A high school diploma or GED, or an equivalent combination of education and experience, is required. Candidates should type at least 40 WPM accurately, be proficient in Microsoft Office, and demonstrate strong attention to detail, organization, communication, multitasking, and independent-work skills.

Benefits

• Health Insurance
• Dental Insurance
• Retirement Options
• Training And Growth Opportunities
• Supportive Team Environment
• Performance Recognition

Listed skills

• Time management · Preferred
• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• adaptability · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Entry
• Attention To Detail
• Typing Accuracy
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Time Management
• Organization
• Written Communication
• Verbal Communication
• Multitasking
• Adaptability
• Document Management
• Customer Service
• Invoice Processing
• Independent Work

Job areas

• Logistics
• Transportation
• Administrative
• Customer Service & Support
• Finance & Accounting

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