Bilingual Insurance Licensing Administrator

Job summary

Process insurance advisor contracting, licensing, business transfers, and ongoing administrative requests while ensuring accuracy and compliance with company policies and provincial regulations. Manage high request volumes and service-level expectations, communicate with internal and external partners, and collaborate effectively in a remote environment.

Job details

We are seeking a Bilingual Insurance Advisor Contracting & Licensing Administrator to join its Distributor Services team. Reporting to the Manager of Distributor Services, the successful candidate will support insurance advisor contracting, licensing, transfers of business, and ongoing administrative maintenance. This role is well suited for someone with insurance industry experience, strong attention to detail, and the ability to manage high volumes of administrative work while meeting service-level expectations. Key Responsibilities Review contracting requirements and process new insurance advisor requests across multiple systems. Review advisor licensing requirements in line with provincial regulations and contracting requirements. Research and process transfers of business between advisors. Ensure processes comply with company policies, compliance standards, and regulatory requirements. Communicate with internal and external partners in both English and French. Manage high volumes of requests while meeting established SLAs and maintaining accuracy. Prioritize competing tasks, provide excellent customer service, and maintain strong working relationships. Collaborate with team members and work independently with minimal supervision in a remote environment. Required Qualifications Fluency in both English and French, spoken and written. Experience and/or knowledge of the insurance industry. Experience with Microsoft Excel. Familiarity with complex distribution or administrative systems, or the ability to learn new software quickly. Strong organizational, prioritization, and attention-to-detail skills. Ability to manage high volumes of work under pressure while meeting deadlines. Strong customer service, communication, and relationship management skills. Ability to work independently and build effective relationships in a remote environment. Nice to Have Experience with insurance advisor or agent contracting and licensing. Knowledge of Canadian provincial insurance licensing requirements. Experience with advisor onboarding, transfers of business, or ongoing advisor administration. The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments. AI Disclosure: We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing. About Us: Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500. {and 59% of the Fortune 50 (could use either stat)} With Collabera, you • Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering. • At Collabera you have 80% chances of project extension or redeployment to other clients • Will have endless opportunities to learn new technologies through our inhouse Training arm – Cognixia.

What you’ll do

Process insurance advisor contracting, licensing, business transfers, and ongoing administrative requests while ensuring accuracy and compliance with company policies and provincial regulations. Manage high request volumes and service-level expectations, communicate with internal and external partners, and collaborate effectively in a remote environment.

Requirements

Fluency in spoken and written English and French, insurance industry experience or knowledge, and experience with Microsoft Excel are required. Candidates should have strong organizational, prioritization, customer service, communication, and attention-to-detail skills, and be able to manage high volumes of work independently; experience with advisor contracting, licensing, onboarding, or business transfers is an asset.

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Prioritization · Preferred
• Bilingual communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Insurance Contracting
• Insurance Licensing
• Provincial Regulatory Compliance
• Transfers of Business
• Administrative Processing
• Microsoft Excel
• Attention to Detail
• Organization
• Prioritization
• Customer Service
• Communication
• Relationship Management
• Bilingual Communication
• Workload Management
• Remote Collaboration
• Adaptability to New Software

Job areas

• Administrative
• Finance & Accounting
• Customer Service & Support

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