Transportation Operations Supervisor

Ajax, ON
On-site
Posted Oct 9, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The Transportation Operations Supervisor is responsible for managing drivers and warehouse staff to ensure efficient delivery and customer service goals. They oversee daily operations, including scheduling, performance management, and ensuring compliance with safety and operational policies.

Job details

Why Work for Canada Cartage Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide. Through our national network of terminals and distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking HR Canada, an Employer of Distinction, and one of Forbes Canada’s Best Employers. Career Opportunity Transportation Operations Supervisor Position Summary The Transportation Operations Supervisor is primarily responsible for providing effective transportation services to customers, and manage the department’s resources and work processes cost effectively and efficiently in the attainment of customer service and delivery goals. Location: Ajax, Ontario Schedule: Schedule can vary. Typically works Mon-Fri. What you will do • Supervising and managing drivers and warehouse team including training, development, coaching and performance appraisals in area of responsibility • Scheduling drivers and verification of hours worked • Monitoring service levels to ensure maximum levels of customer satisfaction • Assisting dispatchers and planners in troubleshooting and resolving day-to-day issues and activities • Ensure goals are met and exceeded in the arrears of safety, quality, productivity and people measurement • Promoting Health & Safety guidelines and operational policies and procedures • Participate in recruiting team members for your location. Work with Operations Manager to ensure adequate staffing levels are maintained What You’ll Bring • 2 years supervisory experience in a transportation environment • High school diploma • Knowledge of Hours of service and the dispatching process Along with the following Skills & Competencies: • Excellent verbal and written communication skills; strong leadership and analytical skills • Ability to handle multiple projects and tasks • MS Office proficiency necessary; Outlook, Excel, Word, PowerPoint, etc. • Direct experience with staff scheduling in a variable work volume environment Why people love working for Canada Cartage • Cohesive team and a positive, hard-working atmosphere. • Meaningful opportunities for career growth. • Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values. • Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few • Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together. • We give back to the communities in which we operate by volunteering and donating to local charities. • We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments. Why you’ll love Canada Cartage An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges. We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions. Why People Love Working at Canada Cartage Canada Cartage offers a supportive, team-oriented workplace built on collaboration and respect, with opportunities for career growth and development. Employees benefit from recognition programs that celebrate performance and teamwork, company perks including discounts on hotels, entertainment, gym memberships, and more, as well as team events such as summer barbeques and driver appreciation week. As a well-established organization, Canada Cartage provides the stability of a company that continues to grow while remaining committed to supporting the communities where we operate. Accessibility Commitment Canada Cartage is committed to meeting the accessibility needs of persons with disabilities in accordance with the Accessible Canada Act (ACA). Accommodation is available throughout the recruitment process and employment upon request. Application Process We thank all applicants for their interest; however, only those selected for an interview will be contacted. Canada Cartage is an equal opportunity employer, and successful candidates may be required to complete pre-employment verifications in accordance with company policies.

What you’ll do

Requirements

Candidates must have at least 2 years of supervisory experience in a transportation environment and a high school diploma. Proficiency in MS Office and knowledge of hours of service regulations and dispatching processes are required.