Warehouse Operations Supervisor - Nightshift

Job summary

The Warehouse Operations Supervisor leads team members to ensure safety, efficiency, and inventory accuracy while managing daily shipping and receiving operations. This role acts as the primary point of contact for customer concerns and drives productivity through effective labour planning and staff development.

Job details

Why Work for Canada Cartage Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide. Through our national network of terminals and distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking HR Canada, an Employer of Distinction, and one of Forbes Canada’s Best Employers. Warehouse Operations Supervisor - Nightshift Position Summary The Warehouse Operations Supervisor is responsible for achieving company objectives related to safety, efficiency, quality, productivity, and inventory accuracy. This role is focused on leading warehouse team members and supporting proactive operational plans related to receiving, warehousing, inventory control, and shipping product in a manner consistent with company service and cost objectives. Location: Calgary Alberta Schedule: Sunday through Thursday (11pm – 7:30am) flexible What you will do Lead employee management and development for warehouse team members Engage employment agency regarding temporary labour Train and coach employees on WMS systems and act as a subject matter expert Work closely with staff on all aspects of day-to-day warehouse operations for the assigned account Help drive goals, targets, productivity, and performance standards Conduct regular formal employee reviews and informal feedback discussions for staff within area of responsibility Act as the first point of contact for customer concerns and provide exemplary customer service Ensure KPIs are achieved for customers and internal stakeholders Ensure employees are trained and aware of all standard operating procedures and best practices Run various operational reports, including labour planning for the team Support inventory accuracy through follow-up on discrepancies, product movement, and warehouse processes Promote and enforce safe work practices and ensure team members follow company policies and warehouse safety procedures Create a positive, productive, and safe working environment What You’ll Bring 1-2 years of relevant warehouse experience Previous experience in a supervisory or team lead capacity High school diploma Previous experience on counterbalance and end-rider power jacks Strong computer and keyboarding skills Proficient with Microsoft Office, including Excel Along with the following Skills & Competencies: Excellent verbal and written communication skills Strong leadership skills Good interpersonal skills and previous experience managing a team Customer-centric approach and the ability to manage high client expectations Experience working in a fast paced, evolving environment Ability to handle high volumes, multiple priorities, and competing tasks Good analytical and problem-solving skills Demonstrated ability to work independently, take initiative Familiarity with warehouse operations including shipping, receiving, and material handling Experience with WMS systems Knowledge of health & safety regulations and best practices Safety related experience specific to MHE, an asset Experience working in a unionized environment is an asset Why People Love Working at Canada Cartage Canada Cartage offers a supportive, team-oriented workplace built on collaboration and respect, with opportunities for career growth and development. Employees benefit from recognition programs that celebrate performance and teamwork, company perks including discounts on hotels, entertainment, gym memberships, and more, as well as team events such as summer barbeques and driver appreciation week. As a well-established organization, Canada Cartage provides the stability of a company that continues to grow while remaining committed to supporting the communities where we operate. Accessibility Commitment Canada Cartage is committed to meeting the accessibility needs of persons with disabilities in accordance with the Accessible Canada Act (ACA). Accommodation is available throughout the recruitment process and employment upon request. Application Process We thank all applicants for their interest; however, only those selected for an interview will be contacted. Canada Cartage is an equal opportunity employer, and successful candidates may be required to complete pre-employment verifications in accordance with company policies.

What you’ll do

The Warehouse Operations Supervisor leads team members to ensure safety, efficiency, and inventory accuracy while managing daily shipping and receiving operations. This role acts as the primary point of contact for customer concerns and drives productivity through effective labour planning and staff development.

Requirements

Candidates must have 1-2 years of relevant warehouse experience and previous experience in a supervisory or team lead capacity. A high school diploma and proficiency in Microsoft Office and WMS systems are required.

Benefits

• Recognition programs
• Hotel discounts
• Entertainment discounts
• Gym membership discounts
• Team events

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Problem solving · Preferred
• Warehouse operations · Preferred
• Safety Compliance · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Team Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Warehouse operations
• Team leadership
• Inventory control
• WMS systems
• Staff management
• Safety compliance
• Customer service
• Labour planning
• Microsoft Office
• Excel
• Counterbalance forklift
• End-rider power jacks
• Problem-solving
• Communication
• Operational reporting
• Performance management
• Employee Coaching
• Shipping And Receiving
• Customer Centricity
• Supply Chain
• Warehouse Operations
• Safety Procedures
• Planning
• Management
• Customer Service
• Standard Operating Procedure
• Warehousing
• Leadership
• Interpersonal Communications
• Inventory Control
• Problem Solving
• Key Performance Indicators (KPIs)
• Material Handling
• Warehouse Management Systems
• Proactivity
• Team Leadership
• Team Oriented
• Teamwork

Job areas

• Logistics
• Management & Leadership
• Transportation
• Manufacturing
• Customer Service & Support
• Warehouse Operations Supervisor
• Warehouse / Distribution Supervisor
• Supply, Distribution and Related Managers
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• First-Line Supervisors of Transportation and Material Moving Workers, Except Aircraft Cargo Handling Supervisors

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