Chairman's Club Supervisor, Seasonal PT, Rogers Place, Edmonton AB

Job summary

The Chairman's Club Supervisor oversees daily dining operations, including managing bartenders, servers, and culinary staff. They are responsible for maintaining high service standards, ensuring health and safety compliance, and fostering relationships with season ticket holders.

Job details

The Chairman’s Club Supervisor is responsible for overseeing the bartenders, servers, and support staff working in this area and ensuring all applicable policies and procedures are followed consistently. Duties and Responsibilities * Welcome guests in a professional and friendly manner and ensure delivery of consistently outstanding service by all associates * Help to oversee dining operations and supervise the servers, support staff, culinary team, and bartenders * Lead, train, coach, and mentor the team * Answer guest inquiries and address concerns in a timely manner * Ensure strict compliance with Compass Quality Assurance and Health and Safety Programs * Maintain brand standards in setting up, maintaining, taking down a high-end buffet * Develop and maintain relationships with season ticket holders, anticipating guests needs Qualifications, Skills and Abilities * Evening and weekend availability required * Previous food and beverage experience or completion of a Hospitality Management Certificate * Previous supervisory experience required * Attention to detail and a strong sense of urgency * Excellent communication skills * Ability to work in a fast paced and high-volume environment * Demonstrate positive attitude and professional demeanor * Ability to move, lift, carry, pull, and place objects weighing less than or equal to 50 pounds without assistance * Physical ability to carry out the duties of the position

What you’ll do

The Chairman's Club Supervisor oversees daily dining operations, including managing bartenders, servers, and culinary staff. They are responsible for maintaining high service standards, ensuring health and safety compliance, and fostering relationships with season ticket holders.

Requirements

Candidates must have previous supervisory experience and a background in food and beverage or a Hospitality Management Certificate. The role requires evening and weekend availability and the physical ability to lift up to 50 pounds.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff supervision
• Team leadership
• Customer service
• Food and beverage operations
• Training and coaching
• Conflict resolution
• Health and safety compliance
• Communication skills
• Attention to detail
• Time management
• Buffet management
• Relationship management
• Professionalism
• Supervision
• Positivity
• Communication
• Operations
• Quality Assurance
• Hospitality Management
• Detail Oriented

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Club Supervisor
• Entertainment / Recreation Supervisor
• Sports, Recreation and Cultural Centre Managers
• First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services