Host and Hostess, Full Time

Job summary

The host is responsible for warmly greeting guests, maintaining a clean and safe dining environment, and ensuring the buffet and tables are properly serviced. They also assist with food service, train new team members, and follow emergency safety procedures.

Job details

How you will make an impact: You will be responsible for ensuring guests have an enjoyable stay handling customer service situations as they arise. As a Host/ Hostess, you will: Promptly and warmly greet guests. Help create an overall enjoyable experience and promote a safe, clean, and neat environment for guests and other associates Exhibit exceptional communications skills Get along well with others, demonstrate flexibility and patience; possess an interest in people .Ensure buffet is neat clean tidy and consistently refilled and at safe temperatures. Ensure tables are bussed regularly and efficiently .Seating area and floor space is cleaned and ready for next guest. All food handling and sanitation procedures are followed Helps train new team members Ensures side work and station setup is properly completed Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergency Assist with service, including bussing and food service, while maintaining safe food handling and sanitation standards May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines Work with staff of other departments to perform job duties and during operational hours About you: Experience as a server or in a dining room setting is an asset Attention to detail The ability to make decisions Interpersonal skills, facility with meeting people, teamwork, collaboration, leadership, adaptability, and excellent communication skills are required Good personal grooming, confidence, integrity, ability to manage stress, dynamism, energy, autonomy, initiative, availability, flexibility, and orientation toward quality are required Able to work in a fast-paced environment and readily acceptable to change work priorities at any time Physical ability to carry out the duties of the position

What you’ll do

The host is responsible for warmly greeting guests, maintaining a clean and safe dining environment, and ensuring the buffet and tables are properly serviced. They also assist with food service, train new team members, and follow emergency safety procedures.

Requirements

Previous experience as a server or in a dining room setting is considered an asset. Candidates must possess strong interpersonal and communication skills, the ability to work in a fast-paced environment, and the physical capability to perform all job duties.

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• adaptability · Preferred
• interpersonal skills · Preferred
• Leadership · Preferred
• Attention to detail · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• Food handling
• Sanitation procedures
• Teamwork
• Flexibility
• Patience
• Attention to detail
• Leadership
• Adaptability
• Emergency safety procedures
• Interpersonal skills
• Time management
• Problem solving
• Communication
• Detail Oriented
• Interpersonal Communications
• Customer Service
• Safety Procedures
• Greeting Customers
• Food Services
• Food Safety And Sanitation
• Sanitation

Job areas

• Hospitality
• Customer Service & Support
• Food & Beverage
• Lead Host/Hostess
• Host / Hostess
• Waiters
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

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