Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Manager, Catering will lead a team of 25 employees to oversee catering sales, planning, and operational execution for high-profile events. They are responsible for driving revenue, managing client relationships, and ensuring seamless event delivery in a fast-paced venue environment.
Job details
About Us: From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. As a premier sports and events venue, our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture. Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events. Key Responsibilities * Lead, coach, and develop a team of up to 25 team members across catering planning and operations * Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations * Maintain a strong working knowledge of venue operations, policies, and procedures * Collaborate closely with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events * Manage full-cycle catering planning and work in conjunction with the Partner * Actively up-sell enhancements and premium offerings to maximize event revenue * Prepare and present weekly and monthly sales and revenue reports * Participate in weekly revenue meetings * Serve as a senior point of contact for clients * Consult with clients to understand their vision and provide creative, tailored event solutions * Maintain strong relationships with corporate clients, event planners, and community partners * Prepare accurate quotes, contracts, and event documentation * Maintain organized and confidential sales and client files * Utilize catering and sales systems to track account history, bookings, and reporting Qualifications & Experience * Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company * Demonstrated experience leading and managing teams, ideally in a high-volume or event-driven environment * Strong understanding of large-scale events, premium hospitality, and live sports or special events operations * Proven ability to drive revenue, manage client relationships, and close sales * Excellent leadership, communication, negotiation, and presentation skills * Strong organizational, time management, and problem-solving abilities * High level of professionalism, adaptability, and accountability * Proficiency in MS Word, Excel, and Outlook; catering or event management software considered an asset * Flexibility to work evenings, weekends, and event-driven schedules as required
What you’ll do
The Manager, Catering will lead a team of 25 employees to oversee catering sales, planning, and operational execution for high-profile events. They are responsible for driving revenue, managing client relationships, and ensuring seamless event delivery in a fast-paced venue environment.
Requirements
Candidates must have at least 2 years of experience in catering sales management within a venue or hospitality setting. Strong leadership, organizational, and communication skills are required, along with proficiency in Microsoft Office and event management systems.
Listed skills
- Time management · Preferred
- Sales Reporting · Preferred
- Problem solving · Preferred
- Operations Management · Preferred
- Communication · Preferred
- Team Leadership · Preferred
- Client Relationship Management · Preferred
- Contract Negotiation · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Catering sales management
- Team leadership
- Event planning
- Revenue management
- Client relationship management
- Operations management
- Strategic planning
- Contract negotiation
- Sales reporting
- Communication
- Problem-solving
- Time management
- MS Word
- MS Excel
- MS Outlook
- Event management software
- Catering Sales
- Professionalism
- Accountability
- Planning
- Microsoft Word
- Microsoft Excel
- Adaptability
- Management
- Closing (Sales)
- Event Management Software
- Event-Driven Programming
- Sales
- Leadership
- Problem Solving
- Microsoft Outlook
- Negotiation
- Operational Excellence
- Operations
- Presentations
- Time Management
Job areas
- Hospitality
- Management & Leadership
- Sales
- Food & Beverage
- Sports & Recreation
- Catering Manager
- Restaurant / Food Service Manager
- Restaurant Managers
- Food Service Managers
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