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- Employment type
- Contract
- Experience level
- Senior · 5+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Provide technical leadership and hands-on support for Microsoft 365, Copilot, Power Platform, and related business systems. Gather and translate business requirements, improve and automate workflows, support escalated issues, and contribute to governance, documentation, and team development.
Job details
About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Position Overview: We are seeking a senior Microsoft-focused professional who combines strong hands-on technical capabilities with business analysis and technical leadership. The successful candidate will support the continued evolution of the client's Microsoft environment, including Microsoft 365, Copilot, Power Platform and related technologies, while working with business and IT stakeholders to identify opportunities for improvement and translate requirements into practical solutions. Key Responsibilities: Provide technical leadership and hands-on support across Microsoft 365 and related business applications. Support adoption and effective use of Microsoft Copilot and emerging Microsoft capabilities. Provide hands-on expertise across: Power Apps Power BI Power Automate Gather business requirements and translate them into practical technical solutions. Identify opportunities for workflow automation and process improvement. Support the design, development, enhancement and maintenance of business applications and workflows. Help establish standards, best practices and governance around Microsoft business systems. Participate in and provide leadership for Microsoft-focused initiatives. Provide guidance and mentorship to other IT team members. Support escalated Level 2 technical issues and business-system-related requests. Collaborate with infrastructure, security, service providers and business stakeholders. Contribute to documentation, knowledge transfer and operational procedures. Support future initiatives involving technologies such as Intune, Entra ID, Microsoft Purview and Defender as requirements evolve. Skills & Qualifications: Several years of progressive experience supporting Microsoft-based business systems and technologies. Strong Microsoft 365 experience. Hands-on Power Platform experience, particularly Power Apps and Power BI. Power Automate/workflow automation experience. Familiarity with Microsoft Copilot. Business requirements gathering and translation into technical solutions. Strong troubleshooting and problem-solving abilities. Experience providing advanced/Level 2 technical support. Strong communication skills with technical and non-technical stakeholders. Ability to work independently and proactively identify opportunities for improvement. Nice to Have Relevant Microsoft certifications. Technical-lead, mentoring or supervisory experience. Microsoft modernization/digital transformation experience. Entra ID and Intune. Purview, Defender, governance, compliance or information protection. Municipal/public-sector experience. Experience working with external technology partners or managed service providers. Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representative will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality. #ITR #CompugenITR
What you’ll do
Provide technical leadership and hands-on support for Microsoft 365, Copilot, Power Platform, and related business systems. Gather and translate business requirements, improve and automate workflows, support escalated issues, and contribute to governance, documentation, and team development.
Requirements
Requires several years of progressive experience with Microsoft-based business systems, strong Microsoft 365 knowledge, and hands-on experience with Power Apps, Power BI, and Power Automate. Candidates should be skilled in requirements analysis, troubleshooting, Level 2 support, and communication with technical and non-technical stakeholders; Microsoft Copilot familiarity is also requested.
Listed skills
- Microsoft 365 · Preferred
- Power BI · Preferred
- Business analysis · Preferred
- Requirements gathering · Preferred
- Workflow Automation · Preferred
- Process Improvement · Preferred
- Technical Support · Preferred
- Troubleshooting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Microsoft 365
- Power Apps
- Power BI
- Power Automate
- Microsoft Copilot
- Business Analysis
- Requirements Gathering
- Workflow Automation
- Process Improvement
- Technical Support
- Troubleshooting
- Governance
- Stakeholder Communication
- Technical Leadership
- Mentoring
Job areas
- Technology
- Data & Analytics
- Management & Leadership
- Consulting
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