Opens an external site
- Employment type
- Full-time
- Experience level
- Entry, Junior · 0+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The Food Service Supervisor assists in managing multiple food service units, including staff supervision, scheduling, and training. They are responsible for maintaining food safety standards, tracking inventory, and ensuring positive customer interactions.
Job details
Essential Duties and Responsibilities: * Assist the Shift Managers to supervise multiple food service units. * Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, hire and train employees. * Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour and food cost. * Communicate positively and enthusiastically to the café patrons and address their issues promptly. * Ensure strict compliance with Compass’ Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations. * Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office. * Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process. Qualifications: Think you have what it takes to be our Food Service Supervisors? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. * At least one year of strong operation food industry management experience. * FoodSafe Level 1 Certification. * Comprehensive health and safety knowledge and training. * Knowledge of food service catering. * Strong supervisory skills and the capability to motivate and lead staff. * Employee relations experience in a unionized environment is an asset. * Excellent customer service skills. * Excellent communication skills (written and verbal). * Knowledge of Microsoft Office.
What you’ll do
The Food Service Supervisor assists in managing multiple food service units, including staff supervision, scheduling, and training. They are responsible for maintaining food safety standards, tracking inventory, and ensuring positive customer interactions.
Requirements
Candidates must have at least one year of food industry management experience and a FoodSafe Level 1 Certification. Strong supervisory skills, knowledge of health and safety regulations, and proficiency in Microsoft Office are required.
Listed skills
- Inventory management · Preferred
- Customer service · Preferred
- Communication · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Food service management
- Staff supervision
- Inventory management
- HACCP standards
- Health and safety compliance
- Customer service
- Employee training
- Scheduling
- Communication
- Microsoft Office
- WHMIS
- Catering knowledge
- Employee Relations
- Supervision
- Management
- Customer Service
- Food Services
- Occupational Safety And Health
- Sales
- Food Preparation
- Hazard Analysis And Critical Control Points (HACCP)
- Hazard Analysis
- Quality Assurance
- Workplace Hazardous Materials Information Systems
Job areas
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Food Service Supervisor
- Restaurant / Food Service Supervisor
- Restaurant Managers
- First-Line Supervisors of Food Preparation and Serving Workers
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