Accounts Receivable Coordinator

Job summary

Manage the accounts receivable process for assigned customer accounts, including invoicing, billing, and payment collection. Investigate and resolve billing discrepancies while collaborating with internal departments and external customers to ensure timely payment.

Job details

COSCO SHIPPING Lines (Canada) Inc. is a leading global ocean carrier with a rich history in the Canadian market. The company is launching a brand-new operations centre, COSCO SHIPPING NAOC – North America Operation Center, in Toronto, and we are seeking analytical Accounts Receivable Coordinators, Finance and Accounting Division Department to manage billing and collections for our ocean container logistics network. In this role, you will resolve complex freight invoice disputes, manage credit limits, and ensure rapid payments. This is a full-time position based on 37.5 hours per week reporting to the Assistant General Manager of Finance and Accounting Division Department of NAOC. Key Responsibilities Manage the accounts receivable process for assigned customer accounts, ensuring timely and accurate invoicing, billing, and payment collection. Issue and distribute invoices, account statements, credit notes, and other customer billing documents. Maintain customer account information, including setup and administration of automated invoicing and statement processes. Upload invoices and supporting documentation to customer payment platforms and third-party systems, including CASS, US Bank, Intelligent Audit, and other customer-designated portals. Monitor customer and third-party vendor portals to ensure invoices are successfully submitted and processed for payment. Proactively follow up on outstanding invoices and overdue accounts through telephone, email, and written correspondence. Investigate and resolve billing discrepancies, payment issues, and account reconciliation variances. Collaborate with Sales, Operations, Import, Export, and overseas offices to resolve account disputes and support timely payment resolution. Process customer refunds, credit adjustments, and account offsets in accordance with company policies and internal controls. Apply debit and credit adjustments, including Bill of Lading offsets, where applicable. Review aged receivables, follow up on outstanding balances, and provide account status updates and collection comments as required. Prepare account summaries and supporting documentation for escalated cases and management review. Skills/Requirement Post-secondary Education in Accounting, Finance, Business Administration, or a related field. 1 to 3 years of experience in Accounting, Accounts Receivable, Billing, or a related finance function is preferred. Proficiency in Microsoft Office applications, particularly Excel and Outlook, including Pivot tables, XLOOKUP, and VLOOKUP. Excellent analytical, organizational, and problem-solving skills with a high degree of accuracy and attention to detail. Effective verbal and written communication skills, with the ability to collaborate with internal departments and external customers. How to Apply Interested candidates are invited to submit their resume and cover letter for consideration. COSCO Shipping is committed to fostering an inclusive, diverse, and accessible workplace. We welcome applications from all qualified candidates, including persons with disabilities. Accommodation is available upon request throughout the recruitment and selection process. We thank all applicants for their interest. Only candidates selected for further consideration will be contacted.

What you’ll do

Manage the accounts receivable process for assigned customer accounts, including invoicing, billing, and payment collection. Investigate and resolve billing discrepancies while collaborating with internal departments and external customers to ensure timely payment.

Requirements

Requires post-secondary education in Accounting, Finance, or Business Administration. Candidates should have 1 to 3 years of experience in a finance function and proficiency in Microsoft Office applications.

Listed skills

• Accounts receivable · Preferred
• Billing · Preferred
• Collections · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accounts Receivable
• Billing
• Collections
• Invoice Dispute Resolution
• Credit Limit Management
• Account Reconciliation
• Microsoft Excel
• Microsoft Outlook
• Pivot Tables
• XLOOKUP
• VLOOKUP
• Analytical Skills
• Problem-solving
• Communication
• Organizational Skills

Job areas

• Finance & Accounting
• Logistics
• Transportation
• Administrative

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