Clerk III

Job summary

Process diet order and meal selection changes requested by patients or residents or directed by dietitians, and update computerized and manual systems. Distribute meal and production materials, provide reception and clerical support, and participate in departmental meetings and staff training.

Job details

Your Opportunity: In keeping with the Covenant Health’s Mission, Vision, and Values, and as an integral member of the Nutrition and Food Services team, the Clerk III, Nutrition and Food Services (Diet Clerk) is responsible for processing changes to diet orders and meal selection information as requested by the patient or resident or as directed by the dietitian. The position updates computerized and manual systems and distributes nourishment labels, meal tickets, menus and food production reports as required. This position also provides reception and clerical support to the department. The Diet Clerk participates in departmental meetings and programs, participates in the training and orientation of new staff and students and performs other duties as required. All tasks are to be completed with minimal supervision, and following all applicable policies and standard operating procedures. Please note: Classifications Under Review. Description: The Clerk III provides a wide range of clerical support, with varying duties depending on the specified program/department. The Clerk III performs these tasks in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the CUPE 2111 Collective Agreement. Classification: Clerk III Union: COV CUPE 2111 Unit and Program: Nutrition and Food Services Primary Location: Misericordia Community Hosp Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.40 Posting End Date: 09-OCT-2026 Employee Class: Regular Part Time Date Available: 26-OCT-2026 Hours per Shift: 6.50 - 7.25 Length of Shift in weeks: 4 Shifts per cycle: 9 Shift Pattern: Days, Evenings, Weekends, On Call Days Off: As Per Rotation Minimum Salary: $23.52 Maximum Salary: $28.60 Vehicle Requirement: Not Applicable Required Qualifications: High School diploma or recognized equivalent required. Additional Required Qualifications: Minimum of 6 months related clerical experience required. Proficiency in office procedures and computer applications in a Windows environment including word processing and spreadsheets required. Connect care and CBORD experience are required. Proficient in typing required. Ability to read, write, clearly speak and understand English required. Basic knowledge of dietary guidelines required. Preferred Qualifications: Completion of courses in or related to Food & Nutrition with exposure to therapeutic diet writing from a recognized post-secondary institute desired. Familiarity with staff scheduling systems desired. Strong interpersonal skills and training in customer relations. Ability to work quickly and accurately under deadlines. Critical thinking skills and confidence to make decisions to ensure patient safety. Ability to work both independently and as part of a team.

What you’ll do

Process diet order and meal selection changes requested by patients or residents or directed by dietitians, and update computerized and manual systems. Distribute meal and production materials, provide reception and clerical support, and participate in departmental meetings and staff training.

Requirements

A high school diploma or recognized equivalent and at least six months of related clerical experience are required, along with proficiency in Windows office applications, typing, Connect Care, and CBORD. Candidates must understand English and have basic knowledge of dietary guidelines; food and nutrition coursework, therapeutic diet writing exposure, scheduling-system familiarity, and strong customer service and critical-thinking skills are preferred.

Listed skills

• Critical Thinking · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clerical Support
• Diet Order Processing
• Meal Selection Processing
• Computerized Record Updates
• Manual Record Updates
• Reception
• Word Processing
• Spreadsheets
• Typing
• Connect Care
• CBORD
• Dietary Guidelines
• Customer Relations
• Interpersonal Communication
• Critical Thinking
• Patient Safety

Job areas

• Administrative
• Healthcare
• Food & Beverage
• Customer Service & Support

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