Supervisor

Job summary

Organize and supervise food service activities to support quality service for patients, residents, and customers, including recruiting, training, scheduling, evaluating, and disciplining employees. Monitor operational targets, promote safe work practices and equipment operation, and participate in departmental meetings and programs.

Job details

Your Opportunity: Description: In keeping with the Covenant Health’s Mission and Values and as an integral member of the Nutrition and Food Services team, the Supervisor, Food Services is responsible for organizing and supervising the activities which support the provision of quality food services to patients/residents/customers. The Supervisor recruits, orientates, coordinates the training, supervises, evaluates and disciplines area employees. The supervisor is responsible for monitoring operational targets and making adjustments in daily work to achieve those targets, ensuring safe work practices and ensuring the safe functioning of area equipment. The supervisor leads and/or participates in departmental meetings and programs and performs other duties as required. Tasks are completed using electronic programs whenever available. All tasks are to be completed with minimal supervision and following all applicable policies and standard operating procedures. This position is non-unionized. Classification: Supervisor Union: COV OUT OF SCOPE Unit and Program: NFLES Primary Location: Bonnyville Health Centre Location Details: As Per Location Employee Class: Regular Part Time FTE: 0.60 Posting End Date: 16-OCT-2026 Date Available: 02-NOV-2026 Hours per Shift: 6.25, 6.5 Length of Shift in weeks: 2 Shifts per cycle: 8 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Hourly Salary: $29.87 Maximum Hourly Salary: $44.81 Vehicle Requirement: Not Applicable Required Qualifications: Completion of a two-year Food Service Management course or equivalent management training, required. Food Safe certificate, required. Minimum 2 years recent experience in a supervisory capacity, required. Minimum 3 years experience of related health care experience, required. Experience in employee scheduling, required. Experience in conducting customer satisfaction surveys/quality audits, required. Experienced in customer relations, required. Working knowledge of therapeutic diets, required. Additional Required Qualifications: Proficiency in office procedures and computer applications in a Windows environment including word processing, spreadsheets, data bases, Email, Internet and staff scheduling programs. Working knowledge of interpreting collective agreements. Excellent interpersonal skills. Excellent written and oral communication skills. Displays a high degree of accuracy and attention to detail. Able to handle multiple demands concurrently. Able to apply leadership skills appropriate to the situation. Displays flexibility and professional approach to decision making and conflict resolution. Preferred Qualifications: Current knowledge and comprehension of dietary guidelines and food services terminology, self-motivated and self-directed. Strong commitment to customer satisfaction and quality assurance. Strong organizational skills. Excellent time management skills. Demonstrated ability to contribute and function as part of a team. Supports a multidisciplinary approach to patient care.

What you’ll do

Organize and supervise food service activities to support quality service for patients, residents, and customers, including recruiting, training, scheduling, evaluating, and disciplining employees. Monitor operational targets, promote safe work practices and equipment operation, and participate in departmental meetings and programs.

Requirements

Requires a two-year Food Service Management course or equivalent management training, a Food Safe certificate, at least two years of recent supervisory experience, and at least three years of related health care experience. Candidates must also have employee scheduling and quality audit experience, knowledge of therapeutic diets, strong computer and communication skills, and the ability to manage competing demands and resolve conflicts.

Listed skills

• Employee scheduling · Preferred
• Food safety · Preferred
• Leadership · Preferred
• Conflict Resolution · Preferred
• Communication · Preferred
• Time management · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food Services Supervision
• Employee Scheduling
• Staff Training
• Employee Evaluation
• Food Safety
• Therapeutic Diets
• Customer Relations
• Customer Satisfaction Surveys
• Quality Audits
• Leadership
• Conflict Resolution
• Collective Agreement Interpretation
• Microsoft Office Applications
• Communication
• Time Management
• Teamwork

Job areas

• Food & Beverage
• Management & Leadership
• Healthcare
• Hospitality
• Customer Service & Support

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