Retail Store Ambassador (Part-time)

What you'll be doing Greet and assist customers, providing furniture and design consultation as needed. Build rapport with potential customers based on our brand value of customer obsession. Manage customer needs and resolve any issues in a timely and professional manner. Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision. Ensure that the store is up to Cozey Standards in terms of cleanliness, organization, and being well-maintained at all times. Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item. Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies. Work as a team to achieve sales and KPI goals. Collect customer information, create draft orders, and ensure customer follow-ups are done promptly. We'd love to hear from you if you have 1–2 years of experience in retail sales or customer service. Excellent customer service skills with a friendly and approachable demeanour. Strong communication skills, both verbal and written. Ability to work in a fast-paced environment and adapt to changing priorities. Attention to detail and ability to maintain a well-organized and clean work environment. Flexible availability, including evenings, weekends, and holidays. Ready for some heavy lifting (up to 40 lbs) when reorganizing the store and ability to stand for multiple hours at a time. Experience and/or interest in furniture, home décor, or lifestyle retail is an asset. We care about you Competitive salary of $24/h & quarterly bonus. Generous paid time off. Dynamic and inclusive work culture. Opportunity to rapidly expand your career with a fast-growing start-up. If you're ready to join us on our mission to build the best customer experience in furniture and help create a world where everyone can feel at home, we'd love to speak with you! Please note that we may use AI-powered tools to support parts of our hiring process, such as application screening and interview coordination. These tools help us focus our time where it matters most: getting to know candidates. All hiring decisions are made by people, and we’re committed to a fair and inclusive process.

The Retail Store Ambassador will greet and assist customers with furniture consultations while maintaining the store's visual merchandising and cleanliness standards. They are also responsible for managing customer orders, achieving sales KPIs, and participating in ongoing product training.

Candidates should have 1–2 years of experience in retail sales or customer service and possess strong communication skills. The role requires the ability to work in a fast-paced environment, handle heavy lifting up to 40 lbs, and maintain flexible availability for evenings, weekends, and holidays.

• Competitive salary • Quarterly bonus • Paid time off • Dynamic and inclusive work culture • Career growth opportunities

• Time managementPreferred
• Customer servicePreferred
• Problem solvingPreferred
• OrganizationPreferred
• Attention to detailPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Retail sales
• Customer service
• Communication
• Visual merchandising
• Furniture consultation
• Problem solving
• Organization
• Attention to detail
• Sales techniques
• Time management
• Design Consultation
• Rapport Building
• Professionalism
• Lifting Ability
• Time Off Management
• Artificial Intelligence
• Cleanliness
• Customer Service
• Sales
• Selling Techniques
• Key Performance Indicators (KPIs)
• Retail Sales
• Visual Merchandising
• Coordinating
• Teamwork
• Detail Oriented

• Retail
• Customer Service & Support
• Sales
• Retail Brand Ambassador
• Retail Sales Consultant
• Shop Sales Assistants
• Retail Salespersons

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week