Accident and Health Claims Adjudicator - Level 1

Job summary

The adjudicator will investigate and report on multi-line accident and health claims while maintaining effective communication with clients and stakeholders. They are responsible for analyzing information to make sound decisions and managing a dynamic caseload.

Job details

We are currently recruiting for an Accident and Health Adjudicator to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. Salary Range from 49,000 to 74,000. Qualifications Minimum 3 years Accident and Health Adjudication experience Full Provincial Adjusting License or CIP designation is required Post Secondary education in an insurance related field considered an asset Experience in adjusting including the investigation and detailed reporting of multi-line claims Excellent ability to interact with clients, claimants, and field staff for the exchange of information often requiring analysis Excellent interpersonal abilities are required to enable effective interaction and communication in both oral and written format with employees, policyholders, employers and other insurance/medical/legal professionals The ability and willingness to learn multiple computer systems Strong analytical and decision making skills Ability to multi task Ability to effectively manage change Strong computer and reporting skills including Office 360 and Windows10 Must be a team player with outstanding customer service skills Willingness to work in a dynamic environment with opportunity for career growth #LI-CD1 At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities. We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both. With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com Why Crawford? Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer: Performance-based pay and incentive plans that recognize excellence. Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan. Benefits that support your financial, physical, and mental well-being. Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away. Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages. Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts. Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work. A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

What you’ll do

The adjudicator will investigate and report on multi-line accident and health claims while maintaining effective communication with clients and stakeholders. They are responsible for analyzing information to make sound decisions and managing a dynamic caseload.

Requirements

Candidates must have at least 3 years of accident and health adjudication experience and hold a full provincial adjusting license or CIP designation. Strong analytical, reporting, and computer skills are essential for this role.

Benefits

• Pay and incentive plans
• Benefit programs
• Training programs
• Sustainability programs

Listed skills

• Decision Making · Preferred
• Customer service · Preferred
• Communication · Preferred
• Reporting · Preferred
• Multi-Tasking · Preferred
• Change Management · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Accident and health adjudication
• Claims investigation
• Multi-line claims
• Analytical skills
• Decision making
• Customer service
• Communication
• Reporting
• Office 360
• Windows 10
• Multi-tasking
• Change management
• Interpersonal skills
• Continuous Development
• Willingness To Learn
• Microsoft Windows 10
• Adjudication
• Decision Making
• Customer Service
• Textiles
• Multitasking
• Investigation

Job areas

• Finance & Accounting
• Customer Service & Support
• Administrative
• Claims Adjudicator
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

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