Adjuster Support - Edmonton, AB

Job summary

Provide essential administrative and clerical support to the branch to ensure efficient daily operations. Assist adjusters and contribute to an exceptional client experience through timely and professional service.

Job details

We are currently recruiting for an Adjuster Support to join our team in Edmonton, Alberta. This is a full-time position with a hybrid work arrangement, offering a combination of in-office and remote work. In this role, you will provide essential administrative and clerical support to the branch, ensuring the smooth and efficient operation of daily activities. The successful candidate will be highly organized, detail-oriented, and committed to maintaining accuracy while effectively managing multiple priorities. You will play a key role in supporting adjusters and contributing to an exceptional client experience through timely and professional service. Responsibilities Accurately prepare, transcribe, and update documents, reports, spreadsheets, and other administrative records. Assist with account administration and ensure information is maintained efficiently and accurately. Act as a liaison between customers, adjusters, colleagues, and external professionals, providing prompt and professional support. Coordinate and support daily office administration activities to ensure smooth branch operations. Perform a variety of clerical and administrative tasks, including filing, document management, and data maintenance. Qualifications Excellent verbal and written communication skills 2 years experience in an insurance or office environment Knowledge of the insurance industry will be considered an asset Proven organizational skills Professional telephone manners Good communication skills and correct use of terminology Excellent transcribing skills with a typing rate of 50 wpm Advanced computer skills including Office 365 and Windows 10 applications Must be a flexible team player with a strong commitment to quality and customer service #LI-JD2 Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion

What you’ll do

Provide essential administrative and clerical support to the branch to ensure efficient daily operations. Assist adjusters and contribute to an exceptional client experience through timely and professional service.

Requirements

Requires 2 years of experience in an insurance or office environment and excellent verbal and written communication skills. Candidates must possess advanced computer skills, including Office 365 and Windows 10, and a typing speed of 50 wpm.

Benefits

• Pay and incentive plans • Benefit programs • Training programs • Sustainability programs

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Detail-oriented · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Clerical support
• Organizational skills
• Detail-oriented
• Communication skills
• Transcribing
• Typing
• Office 365
• Windows 10
• Customer service
• Insurance industry knowledge
• Professional telephone manners
• Administrative Support
• Continuous Development
• Microsoft 365
• Insurance Industry
• Organizational Skills
• Microsoft Windows 10
• Clerical Works
• Customer Service
• Textiles
• Communication
• Computer Literacy
• Data Entry
• Operations
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Adjuster
• Legal Support Specialist
• Legal Secretaries
• Legal Support Workers, All Other