Multi-Lines Claims Adjuster - Dartmouth, Nova-Scotia

Job summary

The Multi-Lines Claims Adjuster will investigate, evaluate, and negotiate property and casualty claims while maintaining accurate documentation. They are responsible for conducting site inspections and building strong relationships with policyholders and stakeholders.

Job details

We're looking for a Multi-Lines Claims Adjuster to join our team in Dartmouth, Nova Scotia. In this role, you'll help policyholders navigate property, casualty, and liability claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service. This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites. Responsibilities Investigate, analyze, and evaluate property and casualty claims. Conduct site inspections and gather information related to losses. Review policy coverage and determine claim eligibility and settlement recommendations. Negotiate and resolve claims in accordance with company standards and provincial licensing requirements. Maintain accurate claim documentation, reports, billing records, and expense records. Deliver timely updates and exceptional service to policyholders, clients, and stakeholders. Build and maintain strong client relationships through professional communication and collaboration. Manage a diverse caseload while balancing priorities and meeting service expectations. Qualifications Minimum 5 years of experience handling property and/or casualty claims. Ability to get an Independent Adjuster License in all Atlantic provinces. Ability to get an Independent Adjuster License in Ontario would be an asset. CIP designation or working towards CIP designation is required. Strong knowledge of liability insurance policies. Post-secondary education in an insurance related field is an asset. Strong attention to detail. Excellent verbal and written communication skills. Strong analytical and mathematical ability. Ability to manage multiple priorities. Strong team player who contributes positively to group goals to achieve shared success. Valid driver's license and a reliable means of transportation is required. Regular travel to loss sites within the region is required. #LI-JD2 At Crawford, your work has purpose. Every claim represents a person facing a difficult moment, and the support we provide helps restore lives, businesses, and communities. We empower employees to grow, lead, and innovate in careers that make a real difference. If you're looking to build your future with an industry leader while doing meaningful work, Crawford offers the opportunity to do both. With employees in more than 70 countries, we combine global reach with a shared culture grounded in purpose, values, and collaboration. Learn more at www.crawco.com Why Crawford? Our total rewards package is designed to support your well-being, recognize your contributions, and help you keep growing. In addition to competitive compensation, we offer: Performance-based pay and incentive plans that recognize excellence. Retirement savings options, including pension, group RRSP, TFSA, and an Employee Stock Purchase Plan. Benefits that support your financial, physical, and mental well-being. Flexible work options that support work-life balance, including shortened work weeks, phased retirement, and generous time away. Training, development, and scholarship programs that support continuous learning, career growth, and education at various career stages. Additional support, including home office allowance, employee referral bonuses, relocation support where applicable, and corporate discounts. Paid volunteer time and sustainability initiatives that help give back to the communities where we live and work. A culture built on respect, collaboration, inclusion, and entrepreneurial spirit.

What you’ll do

The Multi-Lines Claims Adjuster will investigate, evaluate, and negotiate property and casualty claims while maintaining accurate documentation. They are responsible for conducting site inspections and building strong relationships with policyholders and stakeholders.

Requirements

Candidates must have at least 5 years of experience in property or casualty claims and hold or be working towards a CIP designation. A valid driver's license and the ability to obtain an Independent Adjuster License in Atlantic provinces are required.

Benefits

• Pay and incentive plans
• Benefit programs
• Training programs
• Sustainability programs

Listed skills

• Negotiation · Preferred
• Customer service · Preferred
• Site Inspections · Preferred
• Communication Skills · Preferred
• Time management · Preferred
• Attention to detail · Preferred
• Teamwork · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims investigation
• Property and casualty claims
• Liability insurance
• Negotiation
• Customer service
• Site inspections
• Coverage analysis
• Claim documentation
• Analytical ability
• Mathematical ability
• Communication skills
• Time management
• Attention to detail
• Teamwork
• Site Inspection
• Empathy
• Continuous Development
• Professionalism
• Claims Resolution
• Information Gathering
• Valid Driver's License
• Adjuster License
• Billing
• Customer Service
• Textiles
• Communication
• Settlement
• Mathematics
• Professional Communication
• Investigation
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Finance & Accounting
• Customer Service & Support
• Consulting
• Multi-Line Adjuster
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators

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