Multi-Lines Claims Adjuster - Dartmouth, Nova-Scotia

Job summary

The Multi-Lines Claims Adjuster will investigate, evaluate, and negotiate property and casualty claims while maintaining accurate documentation. They are responsible for conducting site inspections and building strong relationships with policyholders and stakeholders.

Job details

We're looking for a Multi-Lines Claims Adjuster to join our team in Dartmouth, Nova Scotia. In this role, you'll help policyholders navigate property, casualty, and liability claims with fairness, empathy, and professionalism. You'll investigate losses, assess coverage, determine claim value, and negotiate settlements, all while delivering exceptional customer service. This role offers the opportunity to work independently in the field, build meaningful relationships with clients, and make a direct impact on people's lives. You'll enjoy the flexibility of a hybrid work environment, combining field investigations with the convenience of working from home when not attending loss sites. RESPONSIBILITIES * Investigate, analyze, and evaluate property and casualty claims. * Conduct site inspections and gather information related to losses. * Review policy coverage and determine claim eligibility and settlement recommendations. * Negotiate and resolve claims in accordance with company standards and provincial licensing requirements. * Maintain accurate claim documentation, reports, billing records, and expense records. * Deliver timely updates and exceptional service to policyholders, clients, and stakeholders. * Build and maintain strong client relationships through professional communication and collaboration. * Manage a diverse caseload while balancing priorities and meeting service expectations. QUALIFICATIONS * Minimum 5 years of experience handling property and/or casualty claims. * Ability to get an Independent Adjuster License in all Atlantic provinces. * Ability to get an Independent Adjuster License in Ontario would be an asset. * CIP designation or working towards CIP designation is required. * Strong knowledge of liability insurance policies. * Post-secondary education in an insurance related field is an asset. * Strong attention to detail. * Excellent verbal and written communication skills. * Strong analytical and mathematical ability. * Ability to manage multiple priorities. * Strong team player who contributes positively to group goals to achieve shared success. * Valid driver's license and a reliable means of transportation is required. * Regular travel to loss sites within the region is required. #LI-JD2 Why Crawford? Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com [https://www.crawco.com/] Our total compensation plans provide each of our employees with far more than just a great salary Pay and incentive plans that recognize performance excellence Benefit programs that empower financial, physical, and mental wellness Training programs that promote continuous learning and career progression while enhancing job performance Sustainability programs that give back to the communities in which we live and work A culture of respect, collaboration, entrepreneurial spirit and inclusion

What you’ll do

The Multi-Lines Claims Adjuster will investigate, evaluate, and negotiate property and casualty claims while maintaining accurate documentation. They are responsible for conducting site inspections and building strong relationships with policyholders and stakeholders.

Requirements

Candidates must have at least 5 years of experience in property or casualty claims and hold or be working towards a CIP designation. A valid driver's license and the ability to obtain an Independent Adjuster License in Atlantic provinces are required.

Benefits

• Pay and incentive plans • Benefit programs • Training programs • Sustainability programs

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred
• Negotiation · Preferred
• Communication Skills · Preferred
• Site Inspections · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Claims investigation
• Property and casualty claims
• Liability insurance
• Negotiation
• Customer service
• Site inspections
• Coverage analysis
• Claim documentation
• Analytical ability
• Mathematical ability
• Communication skills
• Time management
• Attention to detail
• Teamwork
• Site Inspection
• Empathy
• Continuous Development
• Professionalism
• Claims Resolution
• Information Gathering
• Valid Driver's License
• Adjuster License
• Billing
• Customer Service
• Textiles
• Communication
• Settlement
• Mathematics
• Professional Communication
• Investigation
• Balancing (Ledger/Billing)
• Detail Oriented

Job areas

• Finance & Accounting
• Customer Service & Support
• Consulting
• Multi-Line Adjuster
• Claims Adjuster / Specialist (General)
• Valuers and Loss Assessors
• Claims Adjusters, Examiners, and Investigators