Chief Technology Officer

About CRWS Canadian Railway Services (CRWS) is a fast-growing engineering firm focused on rolling stock design, system integration, refurbishment, testing, and lifecycle support across passenger and freight platforms. We deliver technically rigorous, compliant solutions in an industry where safety, quality, and execution timelines are critical. We operate in a fast-paced, high-urgency rail environment where timelines are non-negotiable and where strong designers thrive by taking ownership, collaborating closely with engineers, and delivering accurate, production-ready documentation. What You’ll Do As a CTO Assistant, you will provide executive support with a strong focus on operational coordination, structure, and follow-through across the IT, Engineering, and Technology teams. This role goes beyond traditional administrative support by helping the CTO manage priorities, track execution, and maintain visibility across key initiatives. The CTO Assistant plays a critical role in supporting organizational efficiency by maintaining operational tools such as trackers, SOPs, workflows, and documentation, ensuring alignment and accountability across the department. Key Responsibilities Executive & Administrative Support Manage the CTO’s calendar, priorities, and meeting schedule Coordinate meetings, prepare agendas, and track action items and follow-ups Draft, edit, and format internal communications, reports, and presentations Coordinate travel logistics, itineraries, and expense reporting Maintain strict confidentiality of all executive and corporate information Support preparation of recurring leadership materials (presentations, updates, town halls) Operations & Process Coordination Track priorities and ensure follow-through across departments and initiatives Maintain action logs and executive tracking tools to support accountability Develop, document, and maintain Standard Operating Procedures (SOPs) Create and update workflow charts and process documentation Maintain and update RACI matrices for projects and operations Review timesheets and support preparation of operational reports Help structure and organize the engineering knowledge base and documentation library Create and standardize templates for reports, proposals, and internal tools IT & Asset Coordination Prepare computers and IT equipment for new employees and contractors Maintain IT equipment inventory and asset tracking Manage software licences, subscriptions, and access tracking Support onboarding logistics (accounts, permissions, systems access) Maintain documentation related to IT tools and systems Manage equipment and tools related to travel and field operations Business & Financial Support Support budget tracking and expense monitoring for the CTO’s departments Assist with purchase tracking, approvals, and reconciliations Support research and evaluation of new tools, software, and systems Assist with subvention (grant) research and application coordination Office & Coordination Support Support organization of internal meetings, team activities, and leadership sessions Help maintain shared documentation systems (SharePoint, Teams, internal tools) Assist in coordinating cross-departmental communications and logistics What We’re Looking For You have post-secondary education in administration, business, or a related field You have 2–5 years of experience in executive support, operations coordination, or a similar role. You have excellent organizational and time management skills. You have strong written and verbal communication skills in English and French. You can effectively manage competing priorities in a fast-paced environment You demonstrate professionalism, discretion, and strong attention to detail You are proficient with Microsoft 365, including Outlook, Teams, SharePoint, Word, Excel, and PowerPoint. You are familiar with CRM platforms such as HubSpot, Zoho, or similar systems You have experience using scheduling tools and document management systems You are comfortable learning and adapting to new digital tools and systems quickly How You Work You demonstrate professionalism and discretion in all aspects of your work You have strong organizational and time management skills You take initiative and approach challenges with a proactive problem-solving mindset You maintain a high level of attention to detail and accuracy You are adaptable and resilient in changing environments You have excellent interpersonal and communication skills You remain composed and effective in a fast-paced environment Working Conditions Full-time (40 hours/week), Monday to Friday. On-site presence at the CRWS Montréal office. Occasional extended hours or travel to support executive responsibilities May require light physical activity (setting up rooms, handling supplies) Compensation & Benefits Competitive salary, commensurate with experience and qualifications. Group insurance and health benefits. RRSP or retirement savings plan. Paid vacation and 10 personal days per year. Professional development and training opportunities. Opportunity to work on complex rolling stock projects across North America. Why Join CRWS Work on real-world rolling stock projects with tangible outcomes Collaborate closely with experienced engineers and designers Gain exposure to the full lifecycle of rail vehicle projects Grow your technical skills in a structured, high-performance engineering environment Confidentiality Requirements The role involves handling sensitive information related to corporate operations, HR, and leadership. Strict confidentiality is mandatory and a condition of employment. Equal Opportunity Statement CRWS is committed to providing equal employment opportunities and fostering an inclusive workplace. We welcome applicants from all backgrounds.

Provide executive support to the CTO by managing priorities, calendars, and operational coordination across IT and Engineering teams. Maintain organizational efficiency through the development of SOPs, workflow documentation, and IT asset tracking.

Requires 2-5 years of experience in executive support or operations coordination and post-secondary education in business or administration. Must be bilingual in English and French and proficient in Microsoft 365 and CRM tools.

• Group Insurance • Health Benefits • RRSP Or Retirement Savings Plan • Paid Vacation • Personal Days • Professional Development • Training Opportunities

• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Executive Support
• Operations Coordination
• Calendar Management
• Process Documentation
• IT Asset Management
• Budget Tracking
• Microsoft 365
• CRM Platforms
• English Proficiency
• French Proficiency
• Time Management
• Project Tracking
• SOP Development
• Internal Communications
• Stakeholder Coordination
• Expense Reporting

• Administrative
• Management & Leadership
• Transportation
• Technology
• Engineering

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Sep 24, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Executive

Application method

Direct apply is available