Parking Coordinator

Job summary

The Parking Coordinator is responsible for managing customer relations, including responding to inquiries and maintaining parking files. They also perform administrative tasks such as financial reconciliations, equipment monitoring, and inventory audits.

Job details

Job Title Parking Coordinator Job Description Summary Midtown seeks a full-time, customer service oriented professional to deliver and maintain a positive and professional image of Midtown. We are looking for an individual who is efficient, can multi-task, can work well under pressure, and is comfortable being a member of a team or working alone as required. The ideal candidate for this position is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position. Job Description Tasks & Responsibilities Customer Relations / Communications Respond to customers via parking station intercoms, phones, or in person Assist customers with enquiries or concerns related to machine usage Create and maintain monthly parking files, including selling new monthly parking Administrative Preform daily financial reconciliations for the automated parking equipment Preform daily data collection on machine usage Record and balance daily charge back validations for invoicing Reconcile daily EFT transactions Create and monitor specialty charge back validations for events for invoicing Monitor the parking equipment Troubleshoot parking equipment concerns and preform small repairs or technical assistance Complete monthly audits of transponder inventory Monitor supplies and report to Manager when more needed Manage and balance petty cash fund Preform the duties of the Parking Manager in their absence as directed Other duties as assigned Qualifications Minimum High School Diploma with (preferred) post-secondary diploma/ certificate in administration 2+ years experience in customer service 1+ years supervisory experience (preferred) Excellent knowledge of good customer service practices and must display a high level of professionalism and positive attitude at all times Strong communications (written & verbal), listening, organizational and problem solving skills Good conflict resolutions skills Proficiency with computers (Word, Excel, Outlook, Internet), POS system, High volume telephone switchboards Valid Class 5 drivers license Must be able to provide clear criminal background check Working Conditions Fast paced office environment in downtown Saskatoon Fast paced customer service via intercoms Outdoor work as required, all weather conditions potentially Breaks at station Occasional varied shift times as required The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 37,400.00 - $44,000.00 Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us. Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: “Cushman & Wakefield”

What you’ll do

The Parking Coordinator is responsible for managing customer relations, including responding to inquiries and maintaining parking files. They also perform administrative tasks such as financial reconciliations, equipment monitoring, and inventory audits.

Requirements

Candidates must have a high school diploma, with a post-secondary certificate in administration preferred. At least two years of customer service experience and strong communication and technical skills are required.

Listed skills

• Customer service · Preferred
• Financial Reconciliation · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Troubleshooting · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Financial reconciliation
• Data collection
• Troubleshooting
• Technical assistance
• Inventory management
• Petty cash management
• Communication
• Conflict resolution
• Problem solving
• Organizational skills
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• POS systems
• Switchboard operation
• Resourcefulness
• Professionalism
• Supervision
• Positivity
• Valid Driver's License
• Auditing
• Automation
• Customer Relationship Management
• Chargeback
• Customer Service
• Collective Bargaining
• Selling Techniques
• Invoicing
• Problem Solving
• Multitasking
• Technical Assistance
• Troubleshooting (Problem Solving)

Job areas

• Administrative
• Customer Service & Support
• Finance & Accounting
• Security & Safety
• Parking Coordinator
• Administrative Clerk / Coordinator
• General Office Clerks
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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