Sales Assistant

Job summary

The Sales Assistant supports the sales team by engaging prospective buyers and assisting with the customer home-buying journey. They are also responsible for maintaining the showhome's presentation and ensuring all marketing materials and customer information are accurate.

Job details

About Us: Daytona Homes has been a leader in the home building industry since 1993. Providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Offering opportunities for both personal and professional growth, excellent earning potential and, most importantly – having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can’t wait to work with you. How We Work for You * Competitive wages & vacation time * Health and dental benefits immediately upon hire * RRSP Matching * Flexible work schedule * Employee Assistance Program * Inclusive work environment * Volunteer opportunities * Employee pricing for Daytona home purchases * Tuition support & educational assistance Purpose: The Sales Assistant plays an important role in creating exceptional customer experience and supporting the success of the sales team. Working alongside the Sales Consultant, this role helps engage prospective buyers, supports customers throughout their home-buying journey, and ensures the Showhome and community consistently represent the Daytona Homes brand at its best. This is also a development-focused sales role. Sales Assistants will receive ongoing mentorship, coaching and hands-on training designed to build their skills in overall sales process. What you’ll learn: This role provides the opportunity to learn about the new home sales business from the ground up through: * Ongoing sales coaching and mentorship with Daytona's Sales Development Coach * Hands-on training in customer discovery, qualification and relationship building * Exposure to the complete new-home sales process * Coaching on lead follow-up, CRM management and converting opportunities * Community, product and competitive market knowledge * Regular role-play, feedback and skill development For someone interested in building a career in sales, this role provides practical experience and a strong foundation for future growth. Key Responsibilities: * Welcome and engage prospective customers and help create an exceptional first impression * Support the Sales Consultant in identifying customer needs, generating opportunities and securing lot holds * Assist with customer follow-up and help ensure questions and concerns are addressed throughout the homebuying journey * Develop strong knowledge of Daytona homes, communities, available inventory, policies, processes and construction timelines * Maintain accurate and complete customer information within the CRM * Participate in ongoing sales training, coaching, role-play and weekly sales meetings * Develop a strong understanding of your community, surrounding amenities, competitors and market activity * Help ensure the showhome consistently represents the Daytona brand at a high standard * Walk available inventory regularly with the Sales Consultant to identify presentation, safety or maintenance concerns * Ensure showhome materials, pricing, signage and customer-facing information are current and accurate * Support community marketing and social media initiatives while following Daytona brand standards What we are looking for: * Naturally outgoing and comfortable starting conversations * Curious about people and interested in understanding what customers are looking for * Motivated to learn and develop their sales skills * Coachable and receptive to feedback * Reliable, organized and able to take initiative * Comfortable working independently while being an active part of a team * A strong verbal and written communicator * Detail-oriented with good time-management skills * Familiar with social media platforms including Instagram, Facebook, YouTube and LinkedIn Previous sales or customer service experience is an asset, but attitude, initiative and willingness to learn are equally important. Showhome Hours: * Monday to Thursday: 2:00 p.m. – 8:00 p.m. * Weekends and holidays: 12:00 p.m. – 5:00 p.m.

What you’ll do

The Sales Assistant supports the sales team by engaging prospective buyers and assisting with the customer home-buying journey. They are also responsible for maintaining the showhome's presentation and ensuring all marketing materials and customer information are accurate.

Requirements

Candidates should be outgoing, curious, and motivated to learn with strong verbal and written communication skills. While previous sales or customer service experience is an asset, a positive attitude and willingness to learn are the primary requirements.

Benefits

• Competitive wages
• Vacation time
• Health benefits
• Dental benefits
• RRSP matching
• Flexible work schedule
• Employee assistance program
• Inclusive work environment
• Volunteer opportunities
• Employee pricing for home purchases
• Tuition support
• Educational assistance

Listed skills

• Sales · Preferred
• Customer service · Preferred
• Relationship Building · Preferred
• CRM Management · Preferred
• Communication · Preferred
• Time management · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Customer discovery
• Relationship building
• Lead follow-up
• CRM management
• Communication
• Time management
• Social media
• Organization
• Public speaking
• Market knowledge
• Coachable
• Initiative
• Lead Follow-Up
• Workplace Inclusivity
• Curiosity
• Willingness To Learn
• Customer Relationship Management
• Management
• Customer Service
• Community Marketing
• Employee Assistance Programs
• Mentorship
• Proactivity
• Relationship Building
• Coaching
• Sales Development
• Sales Process
• Sales Training
• Social Media
• Time Management
• Teamwork
• Detail Oriented

Job areas

• Sales
• Customer Service & Support
• Construction
• Retail
• Sales Assistant
• Sales Assistant (General)
• Shop Sales Assistants
• Sales and Related Workers, All Other

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