Field Implementation Manager (Automotive Dealership Tech | Heavy Travel)

We’re hiring a Field Implementation Manager at Numa. We build software used by dealerships to make sure customer calls and messages don’t fall through the cracks and to help service and sales teams stay responsive. This is a very hands-on, in-store role. You’ll be traveling to dealerships across the U.S. and Canada, helping launch the system, training teams, and making sure the software is tailored towards the specific customer workflows. If interested, please email your resume to [email protected]. What You’d Be Doing Going onsite for dealership go-lives Training service advisors, managers, BDC teams, and leadership Helping stores set the technology based on how they actually operate Troubleshooting issues on the spot and getting teams comfortable using the system Document key notes and outcomes post-launch for a seamless transition to our Performance Architect team Who this is a good fit for: You’ve done live technology implementation or rolled out technology vendor inside dealerships You’re comfortable on the service drive or in the office talking with managers You don’t mind travel and being on your feet in busy stores You’re good at explaining tech to people with very different comfort levels Nice to have (not required): Phone system knowledge (call routing, VoIP, SIP) Compensation & Benefits: Competitive compensation package, including equity Flexible PTO Health, dental, and vision benefits. 401(k) plan Career growth opportunities in a fast-growing, innovative company.

The role involves traveling to automotive dealerships to lead software go-lives and train staff on system usage. The manager will tailor software settings to specific store workflows and document outcomes for the Performance Architect team.

Candidates should have experience in live technology implementation, specifically within automotive dealerships. Ability to communicate technical concepts to diverse users and a willingness to travel extensively are required.

• Equity • Flexible PTO • Health Insurance • Dental Insurance • Vision Insurance • 401(k) Plan • Career Growth Opportunities

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Technology Implementation
• Staff Training
• Troubleshooting
• Workflow Optimization
• Customer Relationship Management
• Project Management
• VoIP
• SIP
• Call Routing
• Stakeholder Management

• Software
• Management & Leadership
• Customer Service & Support
• Transportation
• Consulting

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Seniority

Entry level