Food service supervisor

Job summary

The Food Service Supervisor is responsible for overseeing 10 to 15 staff members and ensuring all food service tasks are performed efficiently. They must maintain health and safety standards, manage staff performance, and provide exceptional customer service.

Job details

Company Description WHO ARE WE? We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully. Job Description As a Food Service Supervisor, reporting to the food service Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills. The ideal candidate requires to be able to supervise 10 to 15 staff members Your work will include: Prepare items and assume responsibilities for any job task associated with an assigned service station or as assigned by the manager. Ensuring staff adheres to all required health and safety regulations and procedures while preparing food including: Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials) Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves) Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items Performance Management: Ensure all staff members are held accountable to Dexterra standards and positive coaching and development of staff. Work with the staff to ensure there is standarized recipes are followed for consistency and to reduce wastage. Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dexterra . Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences• Maintains speed of service standards. Listens to customers and responds professionally to all questions and concerns, directing concerns to further levels of management as needed. Qualifications CSNM Certification is an asset Minimum 2 years’ experience in the hospitality / food service industry as a supervisor. Food Safety certification Great Customer Service Professional and Punctual Quick learner and self motivator Flexible Availability Additional Information Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

What you’ll do

The Food Service Supervisor is responsible for overseeing 10 to 15 staff members and ensuring all food service tasks are performed efficiently. They must maintain health and safety standards, manage staff performance, and provide exceptional customer service.

Requirements

Candidates must have at least 2 years of experience in the hospitality or food service industry in a supervisory role. A Food Safety certification is required, and CSNM certification is considered an asset.

Listed skills

• Customer service · Preferred
• Food safety · Preferred
• Coaching · Preferred
• Staff Development · Preferred
• Inventory management · Preferred
• Time management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Staff supervision
• Performance management
• Food safety
• Health and safety compliance
• Coaching
• Staff development
• Inventory management
• Culinary experience
• Time management
• Professional communication
• Problem solving
• ServSafe Certification
• Food Safety Certification
• Ethical Standards And Conduct
• Service Standards
• Quick Learning
• Health and Safety Regulatory Compliance
• Management
• Customer Service
• Food Services
• Performance Management
• Personal Protective Equipment

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Food Service Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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