Tim Hortons Shift Lead

Ancaster, ON
On-site
Posted Oct 17, 2026
1 position

Opens an external site

Employment type: Part-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Shift Lead will provide hands-on leadership to support daily operations and ensure the team delivers excellent customer service. They are responsible for maintaining food quality and cleanliness standards while ensuring shifts run efficiently.

Job details

Company Description WHO ARE WE? Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care. Job Description Looking for We are looking for a motivated and dependable Lead Hand to provide hands-on leadership and support the daily operation of our Tim Hortons location. The successful candidate will help lead the team, provide excellent customer service, maintain food quality and cleanliness standards, and ensure shifts run efficiently. This is a Monday to Friday position we have both day shift 8:00am-2:00pm and evening 2:00pm till 8:30pm. Every other Saturday from 10:00am-3:00pm. No Sundays. Qualifications Previous experience in quick-service restaurants, food service, retail, or hospitality is preferred. Previous supervisory, shift-lead, or lead-hand experience is an asset. Strong customer-service and communication skills. Ability to provide direction and work effectively as part of a team. Comfortable working in a busy, fast-paced environment. Strong organizational and time-management skills. Dependable, punctual, positive, and professional. Able to prioritize multiple tasks while maintaining attention to food quality and customer service. Comfortable working with POS systems and handling cash. Knowledge of food safety and sanitation practices is an asset. Ability to work a flexible schedule, which may include early mornings, evenings, weekends, and holidays depending on operational requirements. Additional Information WHAT’S IN IT FOR YOU? Be part of an industry that's more important than ever! Employee Referral Program! Career advancement opportunities. Whereas other companies are downsizing, we are growing! Be #1 on day 1 by joining an industry leader. Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request. #IND6

What you’ll do

Requirements

Candidates should have previous experience in quick-service restaurants, food service, retail, or hospitality, with supervisory experience considered an asset. Applicants must be dependable, professional, and comfortable working in a fast-paced environment with POS systems.