Mental Health Specialist - Night

Job summary

The Mental Health Specialist manages the overnight queue by triaging incoming cases, conducting crisis and suicide risk assessments, and coordinating emergency interventions. They also collaborate with multidisciplinary teams to ensure seamless continuity of care and maintain precise clinical documentation.

Job details

The Mental Health Specialist manages the overnight queue by triaging incoming cases, conducting crisis and suicide risk assessments, and coordinating emergency interventions. They also collaborate with multidisciplinary teams to ensure seamless continuity of care and maintain precise clinical documentation. Candidates must hold a bachelor's degree in a mental health or human relations field and possess at least 2 years of intervention experience. Proficiency in both English and French is required, along with the ability to work overnight shifts and navigate complex, high-risk cases.

What you’ll do

The Mental Health Specialist manages the overnight queue by triaging incoming cases, conducting crisis and suicide risk assessments, and coordinating emergency interventions. They also collaborate with multidisciplinary teams to ensure seamless continuity of care and maintain precise clinical documentation.

Requirements

Candidates must hold a bachelor's degree in a mental health or human relations field and possess at least 2 years of intervention experience. Proficiency in both English and French is required, along with the ability to work overnight shifts and navigate complex, high-risk cases.

Benefits

• Virtual mental health support • Health insurance • Health spending account • Dental coverage • Fitness reimbursement • 4 weeks vacation • 9 wellness days • 1 volunteer day • Remote work • Incentive plans • Referral bonuses • RRSP matching • Coursera learning • External training budget • Mentorship • Parental leave top-up

Listed skills

• crisis intervention · Preferred
• Critical Thinking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Triage
• Crisis intervention
• Suicide risk assessment
• Psychosocial assessment
• Clinical documentation
• Critical thinking
• De-escalation
• Safety planning
• Bilingualism
• Community resource knowledge
• Digital health platforms
• Queue management
• Emergency escalation
• Multidisciplinary collaboration

Job areas

• Healthcare
• Social Services
• Customer Service & Support